If you contract with us, or you would like to, there is some important information below that you need to know.
Our categories and sub categories
We work in market areas called categories. These categories are a way of bundling together similar or related opportunities in a way that we, providers, partners and local people can understand.
Each category is made up of a number of sub categories. Each sub category can represent one or a number of contract opportunities.
We have created a full list of all of our categories and sub categories in our category tree.
|Social Care||Inclusion||Trading and Resources||Collaboration|
|Looked after children||Special educational needs and disabilities||ICT and telecoms||Legal services|
|Specialist social care services||Early help and family support||Environment and neighbourhoods||Finance|
|Support at home for older people||Youth||Housing and facilities management||Civil engineering and highways|
|Residential care for older people||Education||Communications and marketing||Travel and transport|
|Community opportunities for older people||Domestic violence and abuse||Building construction||Staff services|
|Supporting carers||Active inclusion||Culture and sport||Organisational supplies|
|Information, advice and advocacy||Public health||Burials and crematoria||Lifts and escalators|
|Supporting community action||Asbestos and demolitions|
Market position statements
We want to make sure that services are designed and delivered in cooperation with local people so that we can make informed choices about priorities and future service delivery.
Market position statements are the first step towards this. They are designed to help providers and the people who use services to understand what is currently on offer and also what we think services might look like in the future.
We have produced a range of market position statements, each looking at different service systems across the city. We continue to develop these and add new market position statements all the time. As they are produced we will publish them here.
- Looked after children
- Looked after children (2018)
- Specialist social care services
- Support at home for older people
- Residential care for older people
- Community opportunities for older people
- Community opportunities (2015)
- Supporting carers
- Services for young carers (2015)
- Information, advice and advocacy
- Special educational needs and disabilities
- Domestic violence and abuse
- Active inclusion
- Public health
- Children and young people's public health services (2013)
- Review of 0-19 children's public health services (2016)
- Drug and alcohol services (2013)
- Obesity, nutrition and physical activity services (2013)
- Sexual health services (2013)
- Review of sexual health services (2019)
- Stop smoking services (2013)
- Wellbeing and health improvement (2013)
All of our contracts are subject to a risk assessment which produce a risk summary score. This risk summary score determines the frequency of performance collection and informs the types of information that are collected throughout the contract. You can see these contract management expectations in our contract management matrix.
The performance expectations for your contract will be made clear to you before your contract begins and will form an ongoing part of your contract management. If your contract is deemed to be critical you will be expected to develop a continuity plan and share this with us.
When we put in place contracts for people services these are normally subject to our service quality framework (SQF). The SQF has two different levels: standard and light, depending on the size and nature of the contract. The SQF that applies to your contract will be made clear to you before your contract begins. If you want to learn more about our SQF you can access the provider template with guidance.
Your payment terms will be set out in your contract before it starts.
If you submit invoices, our standard payment terms are 30 days from receipt of invoice.
As per the Supplier Payment Terms Policy, small and medium sized enterprises (SMEs) can apply to be paid within 10 days from receipt of invoice if the following criteria, as set out in Part 15 of the Companies Act 2006 are met:
• Up to a maximum of 50 employees, and
• Annual turnover less than £10.2 million or
• Net assets less than £5.1 million
To receive these payment terms you must submit evidence (for example Companies House filings and payroll data) to our finance department who will assess your claim.
If you are paid via scheduled payments you will normally be paid quarterly in advance. The payment dates and amounts will be confirmed within your contract.
Did you know?
- 67% of the Council's spend on contracts was with Small and Medium Enterprises (SME's), almost £273million;
- 65% of the Council's spend on contracts was with local businesses in the North East, almost £266million;
- £45million of the Council's spend on contracts and grants was with Voluntary and Community Sector (VCS) organisations.