New contact centre opening times

Contact Centre opening times will be changing from Monday 28 October, find out the revised opening hours.

Environmental health and pollution

The Council has a key role in identifying, monitoring, reducing and preventing pollution of the environment as well as protecting the health of those who live and work in the city.

We monitor air quality, inspect and permit industrial processes, assess potentially contaminated sites, enforce housing standards and provide advice and information on environmental protection issues. 

Our officers investigate complaints about noise, smoke and other nuisances, waste crime, pollution, dogs and the condition of rented housing, and take enforcement action when necessary.

 

 

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In 2018/19, the Public Safety and Regulation Division received and responded to over 26,700 service requests, incidents, reports and complaints.

 

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