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  3. Welfare & Benefits

Payments are currently suspended. 

As a precautionary measure, we have taken the decision to temporarily suspend our online payment system while we investigate an issue with our supplier. We apologise for any inconvenience caused.

benefits

Welfare & Benefits

Information on welfare benefits, debt and money advice, including the council's Housing Benefit and Crisis Support schemes

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Debt and Money Advice
Useful Forms

Apply

Crisis Support
Discretionary Housing Payment

Report

Housing Benefit Change in Circumstances
Report Fraud to Newcastle City Council

Pay

Housing Benefit Overpayments
Pay Account Online
Arrange to repay an overpayment
  • Check what benefits you can receive

  • Welfare rights

  • Benefit advice services in Newcastle and benefit offices
  • Benefits information
  • Universal Credit
  • Changes to the benefits system
  • Covid-19 related changes to benefits
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  • Debt and money advice

  • Housing Benefit

  • Housing Benefit and Council Tax Support - Useful Forms
  • Housing Benefit - Changes in Circumstances and useful forms
  • Housing Benefit for Landlords
  • Housing Benefit Overpayments
  • Housing Benefit - What to do if my Housing benefit is wrong
  • MyAccounts - Housing Benefits
  • Alternative fuel payment
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  • Crisis support

  • Information for professionals and volunteers

  • Financial Inclusion Group
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