Payments are currently suspended.
As a precautionary measure, we have taken the decision to temporarily suspend our online payment system while we investigate an issue with our supplier. We apologise for any inconvenience caused.
Changes to the benefits system
Changes to the benefits system
As part of its welfare reforms, the Government made major changes to the benefits system, which affects many groups of people.
For example, some benefits are being replaced by Universal Credit; some benefits have been capped; and others have being reduced or replaced.
See our timeline of benefit changes from 2020 onwards including cost of living measures (pdf 675kb)
See our timeline of benefit changes from 2011 to 2019 (pdf 941kb)
Information about these changes, and many more, can also be found via the links below (Please note that someone might be in more than one group):
- Changes to benefits for families, children and young people
- Changes to benefits for people of working age (including unemployment, in work and sickness benefits, bereavement benefits and the benefit cap)
- Changes to benefits for older people and the retired
- Changes to benefits for people with care or mobility needs (disabilities) and carers
- Changes to housing related benefits (including 'bedroom tax' and Council Tax)
Find out about the Supporting Independence Scheme (SIS) - the replacement for Community Care Grants and the Crisis Support Scheme (CSS) - the replacement for Crisis Loans.
What can I do if I'm affected by the changes?
Are you struggling with money or affected by the cost of living crisis? See our Debt and money advice page for help and advice
Where can I go for further advice?
Get regular updates from our Benefit Bulletins
If you want to receive regular benefit news and information, please go to our information for professionals and volunteers page and sign up for our benefit bulletins.
Covid related changes
Most of the coronavirus and benefits measures are ending or has ended. Details are available on our coronavirus and benefits information page.
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