Permit parking schemes were introduced to address commuter parking problems, improve road safety and provide residents of eligible properties (pdf, 285kb) with some priority in parking their cars as close as possible to their properties. Permit schemes have been successful and well received by local residents to help address long standing parking problems.
In large permit zones, signs are placed at the entrance to the zone to inform motorists they are entering an area where a permit is required to park during the times indicated on the signage (or at all times if no time bands are stated). Signs will also indicate where a permit zone ends. In other areas, signage is placed at regular intervals adjacent to parking bays to confirm the restriction in place in the area. There can be a mixture of bays within a permit scheme to cater for different motorist needs – such as loading bays; disabled bays or maximum stay bays, so please check the signage to ensure your vehicle has an exemption to park in a particular bay.
A permit does not guarantee the permit holder a space outside their property on the public highway but provides exemption from the parking permit restrictions in their street and any adjoining streets. The exemption only applies if the permit is clearly displayed in the vehicle during the restricted hours as advised by the signage in the area. Permit scheme restrictions apply on Bank Holidays.
A valid blue badge correctly displayed on a vehicle being used by the badge holder does provide exemption from permit scheme restrictions.
Any vehicle not displaying an appropriate permit within the restricted time periods will be issued with a Penalty Charge Notice (PCN).
A permit does not allow a motorist to park in any other residential permit schemes throughout the city or in off-street car parks and does not provide exemption from a 'No Waiting' restriction (marked by single and double yellow lines).
A permit runs for 12 months and has the expiry date printed on it.
Applicants should give a minimum of 14 days notice when submitting applications.
If you want to report a vehicle parked within a scheme that is not displaying a valid permit, please contact the Enforcement Office on 0191 277 2739.
What types of permits are available?
- Resident Permits
- Visitor Permits
- Landlord Permits
- Business Permits
- Charity Permits
- Public Sector Permits
- Season Tickets
- City Park Permits
- City Centre Resident Permits
- City Centre Business Pay and Display Permits
- Temporary Tradesman Permits
- Tradesman Annual Permits
- Supplementary Scratchcards - Residents
- Supplementary Scratchcards - Tradesmen
- Supplementary Scratchcards - Landlords
- Supplementary Scratchcards - Businesses
How to apply
Please note that from Friday 15 July 2016 the Customer Service Centres will no longer process applications and requests for parking permits in person, including scratch card permits. From this date, new applications for any additional permits will need to be submitted online or by post. Please allow 14 days for your application to be processed.
Apply for a permit by:
- Completing the Online Application Form - you can save your application and come back to it later if you need to complete further sections, but the online application can only be submitted if you can attached scans of the required proof of eligibility. Alternatively you can apply by:
- Downloading the Permit Application Form (pdf, 324kb) and the supporting notes of guidance; or
- Phoning Parking Services on 0191 278 7878 and quoting the keyword 'parking permit' to request an application form
The application form and supporting documentation can be returned to:
- Newcastle Parking Services, P.O. Box 2BL, Newcastle upon Tyne, NE99 2BL; or
- Email to firstname.lastname@example.org; or
- Fax to 0191 277 2723
Please note that failure to provide the necessary documentation or sign the application form to confirm your acceptance of the Terms and Conditions (pdf, 16kb) will delay the processing of an application.
Any documents submitted to support the application should be photocopies rather than originals and proof of residency documentation must be dated within the last 3 months.
How to pay
Please do not send payment with an application. We will process the application form, confirm the necessary supporting proof has been submitted and send you an offer of a permit with the price to be paid.
Once you have received an offer you can make payment via any of the following options:
- Online quoting the reference number from the offer letter.
- Send a cheque/postal order made payable to "Newcastle City Council". Please include the permit offer number and your address on the reverse of your cheque/postal order.
- Phone Parking Services on 0191 277 2728 to make a payment via credit/debit card. Please have the application reference number ready.
All permits will be posted to the address on the application form where the permit is valid for. If you have not received your permit within 7 days, please phone Parking Services on 0191 278 7878 and quote “parking permit” when prompted or email email@example.com.
How to renew a permit?
Renewal reminders are issued approximately one month before a permit is due to expire. If there is no change to the vehicle quoted on the permit, you do not need to submit supporting documents again. Please note that if you fail to renew your permit within 14 days of the expiry date, you will be required to re-submit a new application.
What do I do if I change my vehicle?
The permit with your old vehicle registration number will not be valid for your new vehicle (unless you have retained the same number plate). The permit holder will need to complete an online request to amend the vehicle registration. If the V5C document or insurance schedule is not immediately available, we can issue a temporary permit for 56 days, this provides time to supply the required vehicle documentation so a full permit can be issued to run until the expiry date of your original resident permit. There is an administration charge of £10.00 for amending the vehicle registration details on a parking permit.
Apply online for a change of vehicle registration – Online Form
What do I do if I lose my permit or it is stolen?
We require written notification from the actual permit holder that the permit has been lost or stolen, together with payment of an administrative charge of £10.00.
Apply online for a replacement permit – Online Form
What do I do if I no longer need my permit?
If you move house or your situation changes and you no longer require the permit, you must return your permit to Newcastle Parking Services. Under the terms of The City of Newcastle upon Tyne (On Street Parking Places) Order 2009 you will qualify for a refund if the permit has in excess of 6 months unused on the date the permit is returned. You will receive 50% of the permit fee paid minus a £10 administration fee.
The permit is not transferable to other users so continued use would be classified as misuse leading to the revocation of the permit and the possible issue of Penalty Charge Notices.
Data Protection Information
Personal data will be collected in order to process your application for a permit in line with the terms and conditions of use. Your personal data may be collected, processed, shared and retained in order to carry out the performance of a public task and fulfil our legal obligations in the following ways:
• To establish eligibility for a permit.
• To support enforcement of the parking permit scheme restrictions.
• Shared with the police or security organisations to prevent or detect crime.
Your Data Rights
In relation to the personal data which we may hold about you, you have the right to request to:
Be informed, have access or rectify incorrect information. You also have the right to object to or restrict our processing of your data.
Under Data Protection law we must verify your identity and explain to you our reasons if we do not agree to carry out your request.
Contact and Further Information for Data Protection queries only
You have the right to complain to the Information Commissioner’s Office at www.ICO.org.uk.