Resident Parking Permits

Resident Parking Permits

Before applying for a Resident Parking Permit, please ensure:

  1. Your property is eligible. You can check this here.
    If your property is within the City Centre, click here instead. 

  2. You have the correct documentation to support your application. 

    Please provide one from each list and it must include your name as the applicant. 
    (You cannot use the same proof for both residency and vehicle)

 

Accepted proof of Residency*

  • A Council Tax statement for the current financial year (showing your name, the property address and the date)
  • A Tenancy Agreement – (MUST show the property address, names of all the tenants and the start/end date of the tenancy)
  • A Utility bill dated within the last 3 months (showing your name, the property address and the date)
  • A Deposit Protection Scheme Letter for rented accommodation (showing the property address, names of all the tenants and the start/end date of the tenancy) 
  • A Completion Statement or email from a solicitor (showing the property address, your name and the date of completion)
  • A valid Parking Permit which in your name and registered to the address you are applying for (cannot be expired)

    *Financial information on any documents can be covered up.

Accepted proof of Vehicle 

  • A Vehicle Registration document (V5C/logbook) – (Provide the front page, which must be in your name and show the vehicle registration)
  • A Vehicle Insurance Certificate (must show you as a main or named driver and the vehicle registration)
  • A copy of the Lease/Hire Agreement to link you to the vehicle (must show your name and the vehicle registration)
  • If the vehicle is a company vehicle, please provide the following:
    • The Vehicle V5C or lease hire agreement (showing the name of the company and the vehicle registration)

and

 

 

  • A Pay slip or most recent P60 year-end slip showing your link to the company (payslips must be within the last 3 months and financial information can be redacted)
  • If you have access to multiple work vehicles, we can issue a “Pool” vehicle permit. We would need:
    • A Pay slip or most recent P60 year-end slip showing your link to the company (Payslips must be within the last 3 months and financial information can be redacted)
      and
    • Three V5C documents for the multiple vehicles you have access to (showing the company’s name and vehicle registrations) or a letter from your employer explaining that you regularly take home different vehicles (on letter headed paper)
  • A previous Resident Parking Permit which is in your name and registered to the vehicle registration you are applying for. 
     

3. Your vehicle has up to date tax and a valid MOT. This can be checked here.

Please click the relevant link for further information on:

How to Apply 
Allowances and Costs
How do I Pay?
Why have I not received my permit?
What if I lose my permit or it is stolen? 
What if I change my vehicle Registration? 
Renewal of an existing permit 
What if I no longer need my permit? 
Courtesy vehicles
Frequently Asked Questions 

 

How to apply

If you do not already have an account with the council, you will need to create an account to submit your application online. Please see our guide on how to create an account.  

Please see our guide on how to submit a resident permit application on the new Newcastle City Council portal.

If you are wanting to renew a current permit, please click here and follow the instructions. 
If you are wanting to change the registration on your current permit, please click here and follow the instructions.

New applications should be submitted online or by post. Applying online allows us to process your application much sooner than if you apply by post, however you can print and complete an application form here if required (pdf, 130kb).

Please apply up to 14 days before the permit is needed, if possible, in case of a peak period of applications.

  • Apply online ensuring that you have attached the relevant documents (listed above) to support your application. Please use PDF or Word format where possible. 
    If you need to send in additional documentation, you can do so by emailing the documents to parkingpermits@newcastle.gov.uk and quoting the PS reference number provided at the time of applying. 
  • The address supplied on the application MUST be the address of the property in the permit zone which you need a permit for, and it must match the address on the proof of residency document. Do not include any other address as this will delay your application.
  • If you are applying in advance of moving into a property, for example prior to a purchase completion date or a tenant with a future tenancy agreement, then the permit will be posted to the property applied for, a couple of days before the permit start date. 

We will assess your application and inform you of the outcome via email. If your application is approved, the email will contain a link to make online payment. When making your payment you can enter your email address and a receipt for payment can be emailed to you to print. This can then be displayed on the dashboard as a temporary parking permit for a maximum of 14 days (ensuring the payment date and reference number is visible), whilst your permit is produced and posted to the address you applied for.  

Please check your junk/spam folders and contact us directly at parkingpermits@newcastle.gov.uk (quoting your reference number starting PS) if you have not heard from us within 14 days. 

Allowances and Costs

There is a capped limit of two Resident permits per eligible property.

Cost

The first resident's permit costs £25.00 per annum and the second costs £75.00 per annum (unless your vehicle is low emissions – see below). 

Costs for Low Emission Vehicles

For resident permits, you will be entitled to money off the price of your permit if you have a light passenger vehicle that has a low CO2 emission figure, that qualifies the vehicle for a reduced rate of annual vehicle excise duty.  Vehicles registered after 1st March 2001 with emissions of up to 120 g/km will qualify. This can be checked here.

Please ensure you select Yes for the Is your vehicle a low emission vehicle? question when applying. 

  • If it’s a low emission vehicle and the first permit at the property - £12.50 (instead of £25.00)
  • If it’s a low emission vehicle and the second permit at the property (but the first permit is not low emissions) - £62.50 (instead of £75.00)
  • If it’s the second permit at the property and both vehicles are low emissions - £37.50 (instead of £75.00) 

 

 

Fully electric vehicles (not hybrids) will be entitled to a free permit. Please ensure you select Yes for the Is your vehicle a low emission vehicle? question when applying. 

How do I Pay? 

Please do not send payment with an application. 

If your application for a parking permit has been approved and you have received an offer for a Resident parking permit via email, or would like to renew your existing parking permit, the quickest and easiest way to make payment is online  here.  

 

If making payment online, you can enter your email address and a receipt for payment can be emailed to you to print. This can then be displayed on the dashboard as a temporary parking permit for a maximum of 14 days (ensuring the payment date and reference number is visible), whilst your permit is produced and posted to the address you applied for.  

 

Alternatively, you can call 0191 278 7878 and quote “parking payments”. The payment line opening times are 8am-6pm Monday to Thursday and 8am-4.30pm on a Friday.

You can send a cheque/postal order made payable to "Newcastle City Council", but this takes significantly longer to process. If paying this way, please include the permit offer number and your address on the reverse of your cheque/postal order.

Why have I not received my permit? 

Resident Permits are sent via Royal Mail 1st class and are posted to the permit address in time for the start date of the permit. (It is a legal requirement that the permit is only posted to the address it is registered to – it will not be posted to any other address).

If you have supplied a tenancy agreement as proof of residency, or have requested a future starting date, your permit will be sent to the property 1/2 days prior to the tenancy/permit commencement date (regardless of when payment was made).

If you have made a renewal of an existing resident permit, you should receive the new permit within seven days of payment. 

If you do not receive your permit within any of the described timeframes above, please contact Parking Services via email at parkingpermits@newcastle.gov.uk or call 0191 277 2728 (Monday to Friday between 8.30am and 3.30pm).

What if I lose my permit or it is stolen? 

If you have lost your permit, or it has been stolen, you will need to apply for a replacement and pay an administrative charge of £10.00.

Once we receive your application, we will assess it and provide a link for payment via email. Upon receipt of payment, a replacement permit will be posted out to the address. When making your payment you can enter your email address and a receipt for payment can be emailed to you to print. This can then be displayed on the dashboard as a temporary parking permit for a maximum of 14 days (ensuring the payment date and reference number is visible), whilst your permit is produced and posted to the address you applied for.  

Apply online for a replacement permit.

What if I change my vehicle Registration? 

The permit with your old vehicle registration number will not be valid for your new vehicle (unless you have retained the same number plate), so should be posted back to Newcastle Parking Services, P.O. Box 2BL, Newcastle-upon-Tyne, NE99 2BL.

  • The permit holder will need to complete an online form to amend the vehicle registration and provide a copy of the vehicle documentation with the application. Please ensure the applicant’s name and the new vehicle registration are visible on the document (V5/logbook, vehicle insurance, lease agreement) and submit in Word or PDF where possible. 

    Your application cannot be processed, and will be delayed, without correct supporting documentation
  • There is an administration charge of £10.00 for amending the vehicle registration details on a parking permit. Once the application form has been processed and correct supporting documents for the new vehicle are received, a link will be sent via email to make the payment.
     
    When making your payment you can enter your email address and a receipt for payment can be emailed to you to print. This can then be displayed on the dashboard as a temporary parking permit for a maximum of 14 days (ensuring the payment date and reference number is visible), whilst your permit is produced and posted to the address you applied for.  
  • Apply online for a change of vehicle registration 

Renewal of an Existing Permit 

4 weeks before the permit is due to expire, a letter will be sent to you reminding you of the expiry date and providing all the required details for renewal. You do not need to submit a new application form, as we have already established your eligibility for a permit previously. 

If you have not received a permit renewal reminder letter within this timescale, have misplaced it, or are wanting to renew a permit that is expired by more than 14 days, please contact us on 0191 2772728 (Monday to Friday between 8.30am and 3.30pm) or email us at parkingpermits@newcastle.gov.uk, so we can check case records and take a payment over the telephone or email you details to make an online payment.  If you are sending an email, please quote your address and permit reference number (if known).

What if I no longer need my permit?

If you move house or your situation changes and you no longer need the permit, the permit should be returned via Recorded Delivery or Royal Mail Signed For to the below address.

Newcastle Parking Services, 
P.O. Box 2BL, 
Newcastle-upon-Tyne, 
NE99 2BL 

Permits returned within 14 days of issue will be entitled to a full refund. Under the terms of the City of Newcastle upon Tyne (On Street Parking Places) Order 2009, permits returned after 14 days, but with more than 6 months coverage remaining, will be eligible for a 50% refund of the amount paid for the permit, minus a £10 administrative charge. Permits with less than 6 months coverage will not be eligible for a refund.

Your permit will be cancelled to reset the capped limit for that address and to allow other applications at that property.

The permit is not transferable to other users or for the permit holder at a new address, so continued use would be classified as misuse leading to the revocation of the permit and the possible issue of Penalty Charge Notices.

Courtesy vehicles

If your vehicle has been involved in an accident and you have been provided with a temporary courtesy vehicle, please contact our offices on 0191 277 2728 between the hours of (Monday to Friday between 8.30am and 3.30pm) for advice.

If you have any issues or need assistance, please call us on 0191 277 2728 (Monday to Friday between 8.30am and 3.30pm) or email us at parkingpermits@newcastle.gov.uk.

Information regarding our Data Privacy Policy and how your personal data may be collected, processed, shared and retained following your application can be found here, under the Data Protection Information header.

 

Frequently Asked Questions 

 

 

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