Resident Parking Permits
Resident Parking Permits
If you live in a property that is within a parking permit area and park your vehicle(s) on the road during the hours of parking restrictions you must apply for a permit for your vehicle(s). This includes all vehicles that have a Vehicle Registration Mark (that is number plate). The permit(s) will display the relevant vehicle registration number and is not transferable to other vehicles. There is a capped limit of two Resident permits per eligible property. Examples of the signage in a permit parking area and a list of properties that are eligible to apply for permits can be found here.
Are there any changes to permit parking schemes during COVID 19 restrictions?
Due to the current COVID 19 restrictions the majority of the permit team staff are working remotely from home, so we have limited coverage for incoming telephone calls during this period, but will respond to queries by email to firstname.lastname@example.org
Permit holders should renew their permit in the normal way.
If you are having any difficulties in renewing your permit please email email@example.com and one of our team will be able to assist you.
The first resident's permit costs £25.00 per annum and the second permit costs £75.00 per annum. If you apply online, your application will be assessed and if it is approved you will be sent an email confirming this with a link to make an online payment. Once payment has been received you can print the receipt for initial coverage, until the permit is received via the post to the address you applied for.
You will be entitled to a discount on the price of your permit if you have a light passenger vehicle that has a low CO2 emission figure that qualifies the vehicle for a reduced rate of annual vehicle excise duty. Vehicles registered after 1st March 2001 with emissions of up to 120 g/km will qualify for the discount. Please supply page 2 of the V5 document only, which provides us with the required information.
If you are entitled to a discount you will receive:
- £12.50 discount for the first successful low emission application;
- £37.50 discount for the second low emission application (if both vehicles qualify for the low emission discount); or
- If only 1 vehicle meets the low emission criteria a discount of £12.50 will be applied to the cost of the permit for the low emission vehicle, regardless of whether it is the first or second permit issued.
Full electric vehicles (not hybrids) will be entitled to a free permit. Please supply page 2 of the V5 document only, which provides us with the required information.
What documents are required to support my application?
Provide proof of residency at the permit address
- A Council Tax statement for the current financial year; or
- A Tenancy Agreement containing the address of the property, names of all the tenants and the start/end date of the tenancy. Once you have your tenancy agreement you can apply for your permit in advance of moving into the property, so the permit is available to you for your first day of residing there. Your application will be processed and the permit will be posted out a couple of days before the tenancy is due to commence; or
- Bank statement dated in the last 3 months; or
- Utility bill dated within the last 3 months.
- If you have only recently purchased the property or are about to purchase the property, you can supply a completion statement from your conveyancer confirming the purchase of the property.
Provide proof of vehicle documents
- We need to establish an audit trail linking the vehicle to be named on the permit with the applicant. This can be either by the vehicle registration document (V5C) if the applicant is the named keeper of the vehicle (at the Newcastle address or a different address) or a vehicle insurance schedule confirming that the resident is insured to drive the vehicle; or
- If the vehicle is a company vehicle used by the applicant we need to have supporting evidence linking the vehicle to the company and then an audit trail proving the link between the applicant and the company. A Vehicle Registration Document (V5C) or lease/hire agreement can be accepted to provide the link between the company and applicant and a P60 End of Year Tax Certificate or payslip (with financial details deleted, as appropriate) is acceptable to provide the link between the resident and the vehicle being used for work purposes; or
- If you have access to multiple work vehicles, so are likely to have different vehicles over the course of the lifespan of the vehicle, we can issue a “Pool” vehicle permit. Please supply three V5C documents for the multiple vehicles you have access to or a letter from your employer explaining that you regularly take home different vehicles. This evidence should be accompanied by a payslip (with financial details deleted) confirming your employment with the company.
- If the vehicle is a private lease or hire vehicle - a copy of the lease or hire agreement to link the vehicle with the applicant.
Information regarding how your personal data may be collected, processed, shared and retained following your application for a permit can be found here
How to apply
New applications should be submitted online or by post. Please allow 14 days for your application to be processed
- Apply online ensuring that you have attached the relevant documents to support your application.
- We will assess your application and respond by email. If your application is approved the email will contain a link to make online payment, as above. Please note that you do not need to submit a new application if you are renewing your existing parking permit, please refer to your permit renewal reminder letter for details of how to renew an existing parking permit.
- By post, please print and complete an application form (pdf, 130kb)
How do I pay for a Resident Parking Permit
If your application for a parking permit has been approved and you have received an offer for a Resident parking permit or would like to renew your existing parking permit, payment can be made below.
Resident parking permits may not be issued for a full 12 month period if an audit trail between the applicant and the vehicle cannot be established at the point of application. If you have only recently purchased the vehicle within the last few days and are still awaiting your vehicle log book (V5C document) or insurance documents to arrive, you may still apply with proof of residency and a 56 day temporary resident’s permit can be issued, providing you with time to supply the vehicle ownership documents at a later date. However, it is beneficial to apply with the proof of vehicle ownership where it is available as this will ensure that a full annual parking permit is issued without the need for you to make multiple submissions to the Council.
A reminder notification will be sent by post to the permit holder at the address which has been supplied on the resident permit application form, which will be sent 21 days before the temporary parking permit is due to expire. These reminder letters are sent to all resident permit applicants who have only been issued with a residents permit for 56 days as a courtesy to avoid Penalty Charge Notices being issued to motor vehicles.
You will need to provide either the vehicle log book in the applicant's name or a copy of the vehicle insurance schedule showing that the applicant is insured to drive the vehicle. Please provide this information a minimum of 14 days before your temporary permit is due to expire. Scans of these documents can be attached to an e-mail to be forwarded to firstname.lastname@example.org quoting the permit reference number and the name and address of the permit holder, or alternatively a copy of the document could be sent by post to Parking Services P.O.Box 2BL Newcastle upon Tyne NE99 2BL with a covering letter quoting the permit reference number and the name and address of the permit holder. Please note we do not need the original documents, only a photocopy.
No further payment is required to be made, as full payment for the resident parking permit has already been received prior to the temporary parking permit being issued.
Once the temporary permit has expired without being upgraded to a full annual permit, applications for other vehicles/residents can be accepted.
Residents who are moving into a property can submit an application as soon as they have proof of residency. The application can be submitted in advance of their move into the property so that we can post the permit out to the address a couple of days before the tenancy starts with the permit being valid from the day of occupancy.
What do I do if I lose my permit or it is stolen?
We require written notification from the actual permit holder that the permit has been lost or stolen, together with payment of an administrative charge of £10.00.
Apply online for a replacement permit – Online Form
A replacement permit will be posted out to your address.
What do I do if I change my vehicle?
The permit with your old vehicle registration number will not be valid for your new vehicle (unless you have retained the same number plate).
This permit will not be valid for a vehicle with a different registration number, so should be posted back to Newcastle Parking Services, P.O. Box 2BL, Newcastle-upon-Tyne, NE99 2BL.
The permit holder will need to complete an online request to amend the vehicle registration. If the V5C document or insurance schedule is not immediately available, we can issue a temporary permit for 56 days, this provides time to supply the required vehicle documentation so a full permit can be issued to run until the expiry date of your original resident permit. There is an administration charge of £10.00 for amending the vehicle registration details on a parking permit.
Apply online for a change of vehicle registration – Online Form
If your vehicle has been involved in an accident and you have been provided with a temporary courtesy vehicle, please contact our offices on 0191 277 2728 between the hours of (Monday to Friday between 10.00am to 12.00 noon or 1.00pm to 3.00pm) for advice.
What happens when my permit is due to expire?
4 weeks before the permit is due to expire a letter will be issued to you reminding you of the expiry date and providing all the required details for renewal, such as the permit reference number and amount due; as well as options to make payment. You do not need to submit a new application form, as we have already established your eligibility for a permit previously. If you have not received a permit renewal reminder within this timescale please contact Parking Services on 0191 2772728 (Monday to Friday between 10.00am to 12.00 noon or 1.00pm to 3.00pm) so we can check case records and take a payment over the telephone or email to email@example.com so we can send you details to make an online payment. If you are sending an email please quote your address and permit reference number.
What do I do if I no longer need my permit?
If you move house or your situation changes and you no longer require the permit, you must return your permit to Newcastle Parking Services. Under the terms of The City of Newcastle upon Tyne (On Street Parking Places) Order 2009 you will qualify for a refund if the permit has in excess of 6 months unused on the date the permit is returned. You will receive 50% of the permit fee paid minus a £10 administration fee.
The permit is not transferable to other users or for the permit holder at a new address, so continued use would be classified as misuse leading to the revocation of the permit and the possible issue of Penalty Charge Notices.