Civic Centre Customer Service Centre has moved to the City Library
The Civic Centre Customer Service Centre has now moved to Level 1 (ground floor) in the City Library (Charles Avison Building, 33 New Bridge Street West, Newcastle upon Tyne, NE1 8AX). Together in this building we provide a Community and Information Hub and Library.
This has now become the first Community and Information Hub in the city and provides local people with easy access to the services they need in one convenient location. It offers easy to use, self-service options, with more support given to customers who need it. This will result in a reduction in waiting times and customers being dealt with more quickly.
Find more information here. If you have any questions about this, please speak to a member of staff.
Please check our opening times before you come.