From May 29 2018 the music CD service will be withdrawn completely from all libraries.

In addition to this, the DVD service will operate from City Library only. (withdrawn from Outer West, Gosforth, West End, Fenham and East End Libraries)

This is due to falling loans and income in both areas over recent years, and as a self-financing service this has become unsustainable in its current form.

DVDs can be reserved from any of our libraries or online for a 50p charge.

Civic Centre Customer Service Centre has moved to the City Library

The Civic Centre Customer Service Centre has now moved to Level 1 (ground floor) in the City Library (Charles Avison Building, 33 New Bridge Street West, Newcastle upon Tyne, NE1 8AX).  Together in this building we provide a Community and Information Hub and Library.

This has now become the first Community and Information Hub in the city and provides local people with easy access to the services they need in one convenient location.  It offers easy to use, self-service options, with more support given to customers who need it. This will result in a reduction in waiting times and customers being dealt with more quickly.

Find more information here. If you have any questions about this, please speak to a member of staff.

Please check our opening times before you come.

Page last updated: 
22 June 2017
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