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Benefits information

To receive updates on homelessness prevention and financial inclusion related services, provision and changes linked to the Coronavirus / COVID-19 pandemic, please subscribe to the Active Inclusion Newcastle information update by emailing

Please also see our special page on coronavirus and benefits.

The following information has to be read alongside government changes due to coronavirus

This information can help you find some of the benefits you may be entitled to depending on your circumstances, calculate your own benefit, deal with benefit problems and avoid getting into benefit trouble.

Benefit Rates 

 Current benefit and tax credit rates for 2019/2020  (pdf 73kb) by Lasa
 Last year's benefit and tax credits rates for 2018/2019 (pdf 73kb) by Lasa

What benefits can I receive in these situations?  


You may be entitled to...

Caring for someone

You may be entitled to...

See also Financial Support on Carersuk website

Responsible for a child 

You may be entitled to...


You may be entitled to...

See also ‘caring for someone’ above

Incapable of work 

You may be entitled to...

Managing on a low income 

You may be entitled to...

See also ‘working’ and 'In urgent financial need or crisis' below

Need help with paying housing costs (rent or mortgage) or Council Tax

You may be entitled to...

An older person - of pension age 

You may be entitled to...


You may be entitled to...

Unemployed and looking for work 

You may be entitled to...


You may be entitled to… 

Also see our factsheets ‘Benefits in work’ and ‘Redundancy, finishing work and benefits’ below 

In urgent financial need or crisis 

As well as the above weekly benefits, the DWP and jobcentre also provide single payments in certain situations, for example:

  • Budgeting loans, funeral and maternity grants from the Social Fund by the DWP 
  • Repayable 'short term benefit advances' for those waiting for a benefit payment and in financial need.
  • Under Universal Credit 'budgeting advances' replace budgeting loans and 'advance payments' replace short term benefit advances. 

See more information about help with urgent and one-off needs by the Council and others on our Debt and Money Advice page

Online benefit calculators 

Visit our page that describes the online benefits calculators and at a glance guides to get an estimate of the benefits, including Universal Credit, Tax Credits or pension that you may be able to claim

What other help am I entitled to? 

You may be entitled to help with health care costs such as prescriptions, dental care and eye tests. You can find out more on help with NHS costs

If you have mobility or accessibility issues you may be able to get your home adapted. Find out about home adaptations

If you are disabled you may be able to apply for a blue badge. Apply for a blue badge

How will the changes to the benefits system affect me? 

The government is implementing some major national changes to the benefits system. The changes will affect those who are claiming benefits for children, older people, unemployment, income support, housing, council tax help, or disabilities and ill health. Find out more about the benefit changes

Dealing with and avoiding benefit problems 

Self help factsheets and guides 

See also our Introduction to Benefits and Tax Credits guide  October 2019 (pdf, 572kb)

Where can I go for further information and advice? 

Visit Benefit advice services in Newcastle and benefit offices
Visit the government webpage on benefits 
Visit the Citizens Advice webpages on benefits 

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