Being Well in Newcastle

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Making sure people receive the right care, at the right time and in the right place, that will help them live long, happy and healthy lives.


Newcastle has an increasing older population, many of whom have multiple complex needs.

Some older people need services to help them  to live independently. We know that traditional approaches to care and support are often not the most efficient and, in some cases, do not have the most positive impact on people’s lives.

The council will look at the way we support older people and work with people, partners and providers, across the Health and Social Care sector to change the care and support offer we have in the city. 

This ambitious transformation of adult social care will work towards achieving efficiencies across the system, while we continue to provide the highest possible level of care and support.


Key areas of the transformation will include:

  • remodelling home care services
  • improved networks across the voluntary and community sector, increasing cross working with organisations
  • reducing or delaying the number of people who receive statutory care
  • create more flexible options to help people meet their care and support outcomes


A new offer for home care Services

In 2020/21 we will work with people who use services, their families and our providers to  develop a new home care offer for the City.


Why not get involved 

You can complete an online survey open now until 20th March 2020 on 'What Good Home Care Looks Like' on Let's talk Newcastle online, a simple and convenient way for you to have your say and take part in Newcastle City Council's consultations online


Did you know?

Newcastle City Council are changing the way we provide adult social care to residents across the city. 

We're modernising our services and creating flexible, person focused packages of support.

Being Well In Newcastle on Biteable.

Need more information?

Find out more about Being Well in Newcastle, contact,




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