Important information about the Snowdrop Garden

Bereavement Services will soon be undertaking essential repairs and refurbishment to the Snowdrop Garden, West Road Cemetery. This has recently become untidy and we are therefore asking that visitors remove any commemorative items that are in poor state that may have contributed to this.

From early May any that remain will be removed and placed in temporary storage for a month. During this time, any visitor will be able view and take away their items by contacting the Bereavement Services Office on 0191 211 69741.  

Cremation services take place Monday to Friday from 9am until 4pm. We do not have cremation services at weekends.

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Bereavement services contact number - 0191 211 6941

Crematorium postcode - NE5 2JL

Photograph displaying the archway at West Road Crematorium

The crematorium has two chapels, joined together by an arcaded cloister known as the Loggia. The original Garden of Remembrance is immediately behind the cloisters and is approached through the archway of the central clock tower. Both chapels are traditional in style and have been re-furbished to the highest standard.

West Road Crematorium West Chapel



The West Chapel seats approximately 180 mourners and is equipped with an organ, CD and cassette player. An induction loop system is installed and it is wheelchair accessible.

West Road Crematorium East Chapel



The East Chapel seats approximately 165 mourners and is equipped with a CD and cassette player. An induction loop system is installed and it is wheelchair accessible.

Following a cremation, there are several options for the final disposal of the cremated remains.

  1. They can be collected by the funeral director, who will return them to the family, for their own private disposal.
  2. They can be scattered on the Garden of Remembrance.
  3. They can be buried in a family grave, or in a smaller cremation plot.

Small plots specifically designed for the burial of cremated remains are available at the West Road, Lemington, and Hollywood cemeteries. Your funeral director will be able to give you further details, as will staff in the Bereavement Services Office.

If you would like to visit the crematorium, a member of the Bereavement Service staff will be happy to show you around the facilities at the crematorium. This can be arranged by appointment through the Bereavement Services Office. 

Garden of Remembrance

The Garden of Remembrance behind the cloisters is the original Garden of Remembrance, where cremated remains are scattered. For this reason, we ask that visitors do not walk across or place floral tributes on the lawn.

Vases are provided for the use of visitors to the garden, but as around 3300 cremations take place each year, it is not possible to allocate a vase for the sole use by one family. It is for this reason that we ask that personal messages and identification details are not placed on the vases.

Snowdrop Garden

The Snowdrop Garden is located at the far right hand side of the West Road Cemetery, adjacent to the babies' burial garden. It is a special remembrance garden for children who have died, stillborn babies and for lost pregnancies, whatever the cause. The garden is a place of tranquility where parents and relatives, regardless of their religious beliefs, can go at any time to remember their children.
Frequently asked questions

View our FAQs on cremations and cemeteries in Newcastle.

Page last updated: 
11 November 2014
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