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Contact Bereavement Services

Please note: due to the government guidelines, the Bereavement Services office at the Civic Centre is currently closed to members of the public.

The Hall of Remembrance at the West Road Crematorium and the cemeteries run by the council across the city are open during the following times:

April to October

  • Monday to Friday, from 9am to 6.30pm
  • Saturday, Sunday and bank holidays, from 10am to 4.30pm

November to March

  • Monday to Friday, from 9am to 3.30pm
  • Saturday, Sunday and bank holidays, from 10am to 3.30pm

The Bereavement Services office at the Civic Centre is open for telephone and email contact from 9am until 3pm, Monday to Friday. Please contact the office on 0191 211 6941 or email: bereavementservices@newcastle.gov.uk

For all enquiries regarding record searches, please submit your request in writing to:  Bereavement Services, 2nd floor, Newcastle City Council, Civic Centre, Newcastle upon Tyne, NE1 8QH; or email: bereavementservices@newcastle.gov.uk. Please note that there is a fee of £26 for each search request. 

Address

Bereavement Services
Newcastle City Council
Civic Centre
Newcastle upon Tyne
NE1 8QH

In person (by appointment only)

Monday to Friday 9am to 3pm

By phone

Telephone: 0191 211 6941

By email

Email: bereavementservices@newcastle.gov.uk

 

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