Contact Bereavement Services

Contact Bereavement Services

Bereavement Services Office

The Bereavement Services office will close on Wednesday 11 May 2022 at 3pm and re-open on Friday 13 May at 9am. 

The Bereavement Services office can be contacted by phone, email or post.

The office is open from Monday to Friday, 9am to 3pm.

Phone: 0191 211 6941

Email: bereavementservices@newcastle.gov.uk.

Address: Bereavement Services, Newcastle City Council, Civic Centre, Barras Bridge, Newcastle upon Tyne, NE1 8QH

All visits in person are by appointment only, at the Arches reception at the Civic Centre. Please contact the office to make an appointment.

Records Search Fee

If you wish to request a records search, please send an email to bereavementservices@newcastle.gov.uk, with as much detail as possible, including the person's name, address and their date of death, or write to us by post to the address above. We are unable to accept search requests by phone.

A search fee will be applied for each request where an in-depth search of the registers is required. Our earlier records are held in hard copy registers and some searches can be time consuming to complete.

Please note that we do not hold any churchyard records and some of our registers are held by the Tyne and Wear Archives and Museums.

Hall of Remembrance

The Books of Remembrance can be viewed online or in person at the Hall of Remembrance at the West Road Crematorium. The hall is open to visitors when the West Road Cemetery is open.

 Cemeteries

The cemeteries that are run by the council across the city are open during the following times:

April to October

  • Monday to Friday, from 9am to 6.30pm
  • Saturday, Sunday and bank holidays, from 10am to 4.30pm

November to March

  • Monday to Friday, from 9am to 3.30pm
  • Saturday, Sunday and bank holidays, from 10am to 3.30pm

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