Contact Bereavement Services
The Bereavement Services office at the Civic Centre is closed to members of the public.
Restricted Access to West Road Crematorium and Cemetery Grounds on Friday 9 April to Sunday 11 April 2021
Please note that due to planned works at the West Road Crematorium from 3pm on Friday 9 April until Sunday 11 April, there will be restricted access to the grounds and there will be barriers in place. The car park will be open to visitors but there will be no vehicular access through the cemetery, with the exception of any funerals taking place. Pedestrian access to the Garden of Remembrance will be via the path behind the East Chapel.
New Covid-19 restrictions
Following the government's announcement regarding the Covid-19 restrictions covering the region, including Newcastle upon Tyne, please note that the maximum number of people attending a funeral service will continue to be 20. Attendees are also required to wear a face covering. The cemeteries that are run by the council across the city will continue to be open.
Hall of Remembrance
The Hall of Remembrance at the West Road Crematorium is open to visitors.
Entries can be viewed online.
Further information regarding the restrictions can be found in the update below and the main website page
The cemeteries run by the council across the city are open during the following times:
April to October
- Monday to Friday, from 9am to 6.30pm
- Saturday, Sunday and bank holidays, from 10am to 4.30pm
November to March
- Monday to Friday, from 9am to 3.30pm
- Saturday, Sunday and bank holidays, from 10am to 3.30pm
The Bereavement Services office at the Civic Centre is open for telephone and email contact from 9am until until 3pm, Monday to Friday. Please contact the office on 0191 211 6941 or email: firstname.lastname@example.org.
For all enquiries regarding record searches, please submit your request in writing to: Bereavement Services, 2nd floor, Newcastle City Council, Civic Centre, Newcastle upon Tyne, NE1 8QH; or email: email@example.com. Please note that there is a fee of £27 for each search request.
Newcastle City Council
Newcastle upon Tyne
By phone: 0191 211 6941
By email: firstname.lastname@example.org