Our campaign work programme has been carefully developed from our Business Service Plan which in turn has been developed to provide both effective and timely responses to a wide range of important issues which come to the services attention. Typically many of these issues concern the safety of products, related issues around age restricted products, the misdescription of goods and services and also doorstep crime.

Issues come to the services attention from a wide range of sources including policy and legislation brought into force by Government, concerns expressed by local residents, elected members, MP's, or intelligence and information received from external partners such as Northumbria Police, HMRC and Public Health England. 

Information on the main campaigns to be developed through 2019/2020 can be found on following pages;

Safety Posters

Illegal Tobacco and Alcohol

Doorstep Crime and No Cold Calling Zones

Charity Donation Fraud

Sale of Energy Drinks

Illegal Money Lending and Financial Inclusion Plan

We have also previously conducted specific campaigns on imported cosmetic products, electrical safety, and copycat websites amongst others, and will continue to monitor and take action where non-compliance is found. 

In order to highlight and promote the work of the City Council's Trading Standards Service, we publish a biannual newsletter. View or download the latest copy of the newsletter (pdf 1.9 mb). If you would like to be placed on our email list to receive a copy of this newsletter and all future editions, please contact us.


Trading Standards Service, Directorate of Operations and Regulatory Services, Civic Centre, Newcastle upon Tyne, NE1 8QH. Email:

Need more information?

Trading Standards service, Directorate of Operations and Regulatory Services, Civic Centre, Barras Bridge, Newcastle upon Tyne, NE1 8QH. Email:  

Citizens Advice Consumer service: 03454 040 506


Fair Trading

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