Help if you are homeless tonight

If you have nowhere to stay tonight please contact the Housing Advice Centre. Staff at the Housing Advice Centre will assess your situation and give you free confidential advice with the aim of helping to find somewhere to stay

Contact details
Housing Advice Centre
112 - 114 Pilgrim Street
Newcastle upon Tyne
NE1 6SQ

Email: housingadvicecentre@newcastle.gov.uk
Phone: 0191 277 1711

Opening hours for phone advice
Monday to Friday, 8.30am to 12 noon and 1pm to 4.30pm

Opening hours for face to face advice
Monday, Tuesday, Thursday and Friday, 10am to 12 noon and 1pm to 4pm
Wednesday 1pm to 4pm

If it is after 5.30pm (or any time at a weekend) and you have nowhere to sleep tonight please call the out of hours service for advice:

Phone: 0191 278 7878 (speak to the operator and ask for the emergency homeless service)
Monday to Friday, 5.30pm to 8am
Saturday and Sunday, 8am to 8am (24 hours)

The leaflet below gives information on services offering support

Homeless in Newcastle (pdf 213kb)

The following agencies also offer advice and assistance to people who may be sleeping rough in the city.

The City Road Drop In
City House
1 City Road
​Newcastle upon Tyne
NE1 2AF

Opening hours:

Monday to Friday, 8am to 12 noon and 1pm to 4pm 
Saturday and Sunday, 8am to 12 noon 

Phone: 0191 232 5699

The centre offers information and advice on finding somewhere to live and access to health services and drug workers. You can also get something hot to eat or drink and there are shower facilities available.

Joseph Cowen Health Centre
8 Wilfred Street
Newcastle upon Tyne
NE6 1SQ

Opening hours: Monday to Friday, 9am to 4pm,  Phone: 0191 228 4929

The centre offers information and advice on finding somewhere to live, access to health services and drug workers, and a shower.  A GP service is available 9am to 12 noon on a Wednesday. The GP service operates on a first come, first served basis and is an emergency service for those without a GP.

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