Coronavirus: Household Waste and Recycling Centres
Newcastle City Council’s ‘tips’ reopened on Monday 11 May, with enhanced measures and social distancing in place to try and prevent the spread of COVID19.
From Monday 3 August access to the sites will be changed.
Since reopening on May 11 our three Household Waste and Recycling Centres at Brunswick, Byker and Walbottle have seen high demand, with residents regularly waiting for an hour or more to dispose of their rubbish.
From Monday August 3 entry to the HWRCs will be linked to the date and the last number of your vehicle registration.
We will still maintain all the other new rules that are in place to ensure the safety of staff and the public.
How the new entry system works
To make the new system as easy as possible to understand cars with an odd last number – that is 1, 3, 5, 7 or 9 – will be able to visit on odd numbered days, for example the 1st, 3rd, 11th or 27th of the month.
Residents with cars with even numbered plates – that’s those ending in 0, 2, 4, 6 or 8 – can visit on even numbered days, eg the 2nd, 4th, 16th or 30th.
This system is already in place in neighbouring council areas and has seen the queues to enter HWRCs cut in half, saving visitors time and improving the flow of vehicles.
Other recycling centre rules remain
While changing when residents can visit recycling centres, all the other rules that were introduced to manage demand and enforce social distancing will remain in place.
- All non-Newcastle residents will be turned away – Visitors will have to show both a passport or other photo ID and a recent council tax or utility bill to be allowed in. A photocard driving licence with address on is acceptable on its own.
- Traffic management will be in place inside sites.
- No large or commercial vehicles will be admitted and the WasteBot permit system is currently suspended.
- Visitors should stay in their cars while waiting to enter.
- The queue will be capped at 45 minutes at Walbottle and Brunswick, and 30 minutes at Byker - If the queue to enter is already that long visitors may be asked to leave and return at another time.
- Five unloading bays are available at Walbottle, Brunswick and Byker. There will be additional waiting spaces within the sites at Walbottle and Byker to take vehicles off the highway.
- All visitors must park in the bays provided and only unload when parked in the designated bays.
- Only one person from the car will be allowed to unload waste and recycling on site.
- A 10 minute time limit will be in place to dispose of waste.
- Visitors must follow the walking routes indicated and, if a skip is in use, wait in one of the marked areas.
- Staff will not be able to assist residents with heavy items or any unloading.
- Sites will be closed for cleaning for 10 minutes each hour.
- Last entry to HWRCs will be at 7.40pm.
Or alternatively, to arrange a paid for bulky waste collection please visit www.newcastle.gov.uk/bulkywaste
Why we reopened HWRCs
In line with Government advice our Household Waste and Recycling Centres (HWRCs) were closed on March 24 2020, as social distancing could not be ensured at that time.
After extensive consultation with other authorities and following advice from the Department for Environment, Food and Rural Affairs (DEFRA) we were able to put into place procedures that allowed us to re-open our three sites.
We felt that in doing this we are balancing the requirement to minimise non-essential travel with the need to enable residents to responsibly dispose of waste that could affect public health, and help to prevent fly tipping.
Any resident showing symptoms should not attempt to access a HWRC and follow Government guidelines on self isolation.
If you have rubbish from a household where someone is suspected of having had COVID19, please double bag potentially affected items, such as cloths, tissues and masks, and leave for 72 hours before disposal in your green general waste bin or at a HWRC.
Rules for visiting HWRCs
You must be a resident of Newcastle upon Tyne to use Byker, Walbottle or Brunswick sites.
You must comply with the new site rules, and know that if you do not, then your ability to use the site may be revoked. We will not tolerate any abuse towards our staff.
Visiting a HWRC
- Sort your waste before you travel – Ensure your waste is correctly sorted before visiting to help minimise your time spent on site.
- One person per vehicle – The only exception will be for blue badge holders, but even then only their passenger will be allowed to get out of the car.
- ID required – Please bring a driver’s licence or passport, and a recent council tax or utility bill showing your name and address and be prepared to show them to staff. If you do not live in Newcastle then you will be turned away.
- Cars only - the permit scheme for larger vehicles, including cars with trailers, is suspended. Larger vehicles will not be allowed until further notice. We will notify you when permits are back in operation.
- Maximum queue length – The queue will be capped at 45 minutes at Walbottle and Brunswick, and 30 minutes at Byker. If the queue to enter is already that long visitors may be asked to leave and return at another time.
- Stay in your car – Visitors should not leave their vehicles while waiting to enter a HWRC.
- Pedestrians - As usual there will be no pedestrian access.
On site rules
- Reduced capacity – Only five vehicles will be allowed on site at any one time at Walbottle and Brunswick, with four on site at Byker. There will be a managed process of entry and exit.
- Regular temporary closures - Sites will be closed for 10 minutes each hour to enable cleaning. At other times it may be necessary to close for a short period to allow for skips to be emptied, moved or compacted.
- Parking – All visitors must park in the bays provided.
- Time limit - Residents will be allowed 10 minutes to enter, dispose of their waste and exit the HWRC. All visitors must leave when requested by staff.
- Social distancing - Visitors must follow the walking routes indicated and, if a skip is in use, wait in one of the marked areas.
- Heavy items – Staff will not be able to assist residents with heavy items or any unloading due to social distancing requirements.
- Last entry - Last entry to HWRCs will be at 7.40pm, with no exceptions.
Did you know?
In order to help reduce pressure on the sites we are offering a temporary 25% discount on bulky collections booked from the 11 May.
The discount will be applied when you check out and confirm your booking. You can book and pay here.
Need more information?
If you have any questions about this please call 0191 2787878 and ask for "Envirocall."
Please note that lines will be busy.