New contact centre opening times
Contact Centre opening times will be changing from Monday 28 October, find out the revised opening hours.
Make a complaint to care and support for adults
Complaints about care and support for adults are handled by the Customer Relations Team.
You can submit a complaint online using the button below.
Did you know?
If your complaint is about a different service you will need to complain using the corporate complaints procedure.
Need more information?
Contact Complaints and Customer Relations Team:
Phone: 0191 277 7427
Opening times: Monday to Friday 9am to 5pm
Address: Complaints and Customer Relations Team People Directorate
Newcastle upon Tyne