Early Help for practitioners

Early Help for practitioners

Early Help in Newcastle: the co-ordination of multi-agency support around families

Early Help for Practitioners

As a practitioner involved in Early Help the information below  will help guide you through the process, whether you are a member of the Team around the Family (TAF) or the lead practitioner.

As part of our ongoing commitment to ensuring families get the right help at the right time we have:

  • Improved the services at Access Point and this remains the first point of contact for new Early Help Assessments and Plans(EHAP)

  • Strengthened Early Help presence and interface with Children's Social Care at the Front Door

  • Updated and simplified the Early Help Assessment and Plan and this can be found below

  • Streamlined processes for tracking cases, through a single weekly meeting in each Locality.

Enquiries:  Telephone 0191 211 5805 or contact Community Family Hub on the number below

You can log a completed EHAP or other whole family assessment here: earlyhelpplan@newcastle.gov.uk


What is the role of the lead practitioner?

The lead practitioner supports children, young people and families and co-ordinates regular reviews of the support plan agreed by the Team Around the Family (TAF). 

The lead practitioner supports child and young people through important transitions. They also ensure there is a careful and managed handover when it would be more appropriate for someone else to be the lead practitioner.

For this to work well, all TAF members are responsible for updating the lead practitioner with developments and progress on the case.


Why does there  need to be a lead practitioner?

When one person takes the lead for each case we can avoid duplication and families will experience a more joined-up approach.


Who can be a Lead Practitioner?

For most children and young people the person carrying out this role will be carefully chosen from the range of practitioners who are already working with that  child, young person or family. This could be a school worker, health worker, Community Family Hub worker, or someone else.

What is important is that the role of lead practitioner results in children and young people gaining access to better coordinated and targeted support.

All agencies must work together, taking on the lead role for some cases and participating as TAF members for other cases.


Who is the TAF?

The TAF is made up of the different people who could help a family.  This could include workers from schools, health, the Community Family Hub, and a wide range of other services.

In some cases the TAF will also include staff from other areas, for example, if a child lives in Newcastle but goes to school in North Tyneside.


Where can I find guidance on the whole process?

You can find out more information by ringing 0191 211 5805 or by contacting your Community Family Hub

Central - Families Matter, Blakelaw 0191 214 2460
East - Byker Sands 0191 275 9636
West - Health Resource Centre, Benwell 0191 277 3742

What forms do I need?

The forms you need are below:

You can also complete an online form to request Early Help support as a practitioner


Where can I access training?

There is a two day training course with one full day and a second half day one month apart.

The aims of this training are:

  • To understand what early help is and your role within it and the role of other services in supporting children and families.
  • To help people to feel confident in engaging in completing an Early Help Assessment and Plan.
  • To increase participants knowledge of Early Help Assessment and Plan and how and when to do it.
  • To increase participants knowledge of the Review Process within Early Help

As part of this training, there will be an expectation that delegates complete an Early Help Assessment and Plan between day 1 and day 2 of the training, in order to reflect on this process and embed learning. Should delegates struggle to identify a family to complete this process with then other opportunities can be identified for them.

How do I book a place? To book onto these courses please phone 0191 277 2091 and ask for a booking form

Day 1 Monday

30th September 2019


Civic Centre Banqueting Hall

Day 2 Monday

28th October 2019


Civic Centre Collingwood 

Day 1 Tuesday

14 October 2019

10am – 5pm

Room 7, Level 6, City Library

Day 2 Tuesday

5 November 2019

12:30pm – 4pm

Bewick Room 1, City Library


Day 1 Monday

21 October 2019

10am – 5pm

Bewick Room 2, City Library

Day 2 Monday

25 November 2019

12.30pm – 4pm

Café, Galafields

Day 1 Thursday

14 November 2019

9.30am – 4pm

Banqueting Hall, Civic Centre

Day 2 Thursday

12 December 2019

12.30pm – 4pm

Armstrong/Stephenson Room, Civic Centre

Day 1 Monday

20 January 2020

9.30am – 4pm

Swan Room, Civic Centre

Day 2 Monday

24 February 2020

12.30pm – 4pm

Swan Room, Civic Centre

Day 1 Thursday

13 February 2020

9.30am – 4pm

Pandon Room, Civic Centre

Day 2 Thursday

19 March 2020

12.30pm – 4pm

Swan Room, Civic Centre

Day 1 Wednesday

4 March 2020

9.30am – 4pm

Swan Room, Civic Centre

Day 2 Wednesday

1 April 2020

12.30pm – 4pm

Swan Room, Civic Centre

Resources for Practitioners

Parental alcohol misuse resources and guidance


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