Electric and low carbon vehicles

The North East is leading the way in the development of electric vehicles and leading the charge when it comes to installing electric vehicle charging points. 

Newcastle City Council is committed to improving and increasing the charging network and supporting the growth of electric vehicle use. All of our charging posts are managed by Charge Your Car (CYC) who provide access methods for EV drivers and gather the charging data for us.

Website: http://chargeyourcar.org.uk/

There are a number of ways of accessing the charging points:

  • CYC card
  • CYC app
  • Automated phone line for paying without having to join CYC

The map on the CYC website shows where all the CYC charge points are and whether or not they are available. This is the best place to find up-to-date information.

What does it cost you?

At the moment if you have an Electric Vehicle (EV) you can charge for free at any of our public EV charging bays around the city and as long as you are charging your car, parking is free.  This likely to change in the next few months but any tariffs will be clearly displayed.

Please note that if a vehicle is parked in a bay without being connected to the charging point, a Civil Enforcement Officer will issue a Penalty Charge Notice.

Problem charging your car?

If you have a problem with the charge post you must contact Charge Your Car.

  • Call 0191 2650500 between 8am-6pm Monday to FridayElectric and low carbon vehicles
  • Out of office hours the a recorded message will give you an out-of-hours number
  • For deaf or hard of hearing drivers, please email admin@chargeyourcar.org.uk for how we can help you access the helplines

Please check the charging post for the CYC charge point location number and have it ready.

Home charging

If you have a driveway or a garage you may be eligible for a government grant towards the purchase and installation of an electric vehicle charging point at your home. Check the Office for Low Emissions Vehicles website for information and details of the grants available when buying EVs.

Business owner?

Check out the government funding for electric vehicle charging available to your business and your employees.

  • The Plug-In Van grant has been available to small commercial vehicles of up to 3.5 tonnes since 2012. The government is committing an additional £4 million to the Plug-In Van grant scheme extending the eligibility to larger electric vehicles. Businesses will now benefit from grants up to £20,000 when switching their large trucks to electric vehicles.
  • A £7.5 million workplace charging scheme is open to eligible private and public sector workplaces in the UK to support the installation of charging infrastructure for their staff and fleet use.
  • Owners and assigned drivers of EVs who have off street parking can get funding to install EV charging at home through the Electric Vehicle Homecharge Scheme.

Find out more at the Office for Low Emission Vehicles website: https://www.gov.uk/government/organisations/office-for-low-emission-vehicles

General EV Enquiries

Robert Snowball, Senior Specialist Transport Planner 
Phone: 0191 277 8958   
Email: robert.snowball@newcastle.gov.uk

Page last updated: 
5 October 2017
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