Report a problem with traffic lights or crossings

The Traffic Signals section provides a Regional Traffic Signal Service of design, installation and maintenance to the five Districts of Tyne and Wear:

  • Newcastle
  • Gateshead
  • Sunderland
  • North Tyneside
  • South Tyneside

We are also contracted to maintain traffic signals in:

  • County Durham
  • Darlington
  • Northumberland

We provide a 24 hours per day, 365 days a year maintenance service. We currently attend 98% of all reported traffic signal faults within 2 hours of receipt.

Reporting faults

Traffic signal faults can be reported to Envirocall by phoning 0191 278 7878. The out of hours teams are available to take these calls after 6pm and through the night.