Coronavirus

We have set up a dedicated Coronavirus/COVID-19 webpage. Click here or go to www.newcastle.gov.uk/coronavirus

The benefits of getting online…

Paul Hetherington explores the reasons why people should join the internet.

The way that we access services has changed significantly and in many of our everyday interactions we are asked, or choose to use, digital means of contact instead of making face to face visits, or using the phone.  Unfortunately due to the COVID-19 pandemic there are now many areas where we no longer have the option - social distancing procedures mean that we are limited as to who we see, when and where, and access to businesses, educational establishments and even our favourite shops and restaurants is limited indefinitely, all of which means there has never been a more important time to get online!

Getting online can be quick and easy and offers many benefits.  By accessing email, the internet and social media on your smartphone, tablet, PC or laptop we can enter a whole new world in the comfort, safety and privacy of our own homes.  Just a few examples are:

  • Access local Council and Your Homes Newcastle Services as well as many other service providers
  • Browse favourite stores at your leisure and have orders delivered to your home
  • Catch up with friends and family via chat apps, email, text and video calls
  • Download your favourite comics, books and magazines
  • Get involved on social media – Facebook, Instagram, Skype, Twitter, What’s App and more - there’s something for everyone!
  • Manage your finances and make cashless payments in a secure environment
  • Order your regular grocery shopping or treat yourself to a takeaway!
  • Play games - from traditional Scrabble to the latest technology and new releases
  • Research your family history and get in touch with long lost friends!
  • Take part in online forums – have your say, share and receive advice, news and knowledge from all over the world in an instant!

..and much, much more.

We want you to be confident, have fun and feel safe when accessing online services.  We’re sorry we can’t assist you in person at the moment, but we’ve produced some Advice and tips for getting online while social distancing, which can be found at http://tiny.cc/nxeeoz.  We hope you find these helpful, but if you do have any further queries please email us at information@newcastle.gov.uk

Did you know?

Internet use among older age groups has increased substantially over the last five years, but many are still non-users. 4.2 million people aged 65+ have never used the internet. A quarter (26%) of people aged 65 to 74 and around three-fifths (61%) of people aged 75+ do not regularly use the internet.

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We want you to be confident and safe when accessing online services and while we are unable to do this on a face to face basis

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