Seasonal Parking Clerk

Seasonal Parking Clerk

Ref:

OPS1361(b)

Full time

£24,294 - £25,119 per annum (Hourly rate: £12.59)

We are recruiting 2 enthusiastic staff to work on short-term placements in Parking Services during the busy peak period of parking permit applications.

These placements will be fixed term between 01 July 2024 and 13 September 2024 to provide seasonal support to the team processing high volumes of permit applications.

We work hard to make Newcastle a great place in which to live, work, and visit. As a unitary authority, we are responsible for providing all local government services within the city including social services, waste management, housing, and education. We are committed to making our residents’ lives happier and healthier.

You will join a diverse, talented and resourceful team that is striving to deliver our ambitions for our great city. If you want to help us in making a difference to Newcastle and our people and gain valuable work experience this could be an opportunity for you.

Our colleagues are committed to our values of proud, fair, and ambitious which are at the centre of everything we do.

This short-term placement will work specifically on the team that issues permits to residents living within permit parking zones. This is a vital and busy area of work to support the neighbourhoods and give priority to residents where there is high demand for limited kerb space.

You will work in a fast-paced; high volume; team environment in an office-based role within the heart of the city centre, where team members get to demonstrate their excellent communication and organisational skills.

We will provide full training and support to you to deal with high numbers of applications and associated queries.

To succeed you will have good ICT skills using a variety of Microsoft packages including Excel and Word. You will have effective verbal and written communication skills with the ability to communicate clearly with members of the public in spoken English. The ability to work using your own initiative or as part of a team delivering high quality customer services is essential. Processing high volumes of information with high levels of accuracy whilst maintaining confidentiality. You will also be able to prioritise your workload to meet strict deadlines.

See the supporting documents for the full job description and other important information about working with us.

For an informal discussion about the role contact John Skeen, Notice Processing Manager at john.skeen@newcastle.gov.uk

A pop-up recruitment event will be held at the following venues and dates/times to collect information from potential candidates .

Monday 29 April 2024, 11.00am-1.00pm - Northumbria University Student Central

Monday 29 April 2024, 1.30pm-3.30pm - Newcastle University Careers Service

Interested candidates are asked to bring a copy of their current CV and a supporting statement with details of how you think your experience matches the 8 essential criteria on the Person Specification to the pop-up event.

We will then shortlist candidates and invite them to interview on week commencing Monday 13 May 2024 at the Civic Centre.

If you are successful we will undertake additional recruitment checks which will include a check to see if you have any unspent criminal convictions.

Casual / Seasonal / Bank / Permanently Variable hours

Closing date:

29 April 2024