Parking Clerk

Parking Clerk

Ref:

OPS1423b

Full time

£24,294 - £25,119 per annum

Newcastle is a great City, one that never stands still, that faces forward and embraces change. A City that makes history and shapes the future with a bold vision to achieve its ambitions supporting a post-pandemic vibrant City for both its residents and visitors.

Newcastle Parking Services play a key role in supporting residents; businesses and visitors across the city through the provision of parking places and enforcement of parking and bus lane restrictions to keep the city moving and maintain the safety of pedestrians; drivers and their passengers.

We currently have an opportunity to join the large Parking Services team in a back office, administration role. This is an exciting time to secure a role to assist in the processing of Parking, Bus Lane Penalty Charge Notices, Litter Fixed Penalty Notices and Clean Air Zone Penalty Charge Notices by dealing with all related correspondence in accordance with authorised procedures.

The workload is varied and can range from processing applications for parking permits and exemptions, to using analytical skills in assessing appeals, reviewing data from ANPR cameras, plus customer service skills for a wide range of queries.

Candidates must enjoy employing good IT skills whilst using generic and bespoke software systems and work within data protection guidelines.

We work in a fast-paced; high volume; team environment where team members get to demonstrate excellent communication and organisational skills.

You will have the opportunity to work flexibly across the working week between office and home to suit your work life balance and to meet the needs of the business.

We offer 23 days annual leave pro rata, plus bank holidays rising to 28 days after 5 years. You also have the option to buy additional annual leave. An excellent pension scheme and a range of benefits including discounts at various retail outlets, option to lease cars and buy electronic products through a salary sacrifice scheme are additional benefits available to Council staff.

Staff joining the Notice Processing teams enjoy the challenges of a changing business and have taken opportunities to move between our teams to gain further experience. The Parking Clerk post has proved to be an excellent grounding for other opportunities within the Council.

If you are a team player who is enthusiastic and committed to providing an excellent customer focussed service, please review the Person Specification and submit your application showing us how your experience could fit this post and enhance our team.

An informal discussion can be had with John Skeen about this role via email john.skeen@newcastle.gov.uk or telephone 0191 2772736

BPSS Posts

If you are successful, we will undertake additional recruitment checks which will include a check to see if you have any unspent criminal convictions.

Apply online at www.northeastjobs.org.uk, select 'Apply Now' and complete our online application form.

Any communication sent to you regarding your application will be sent to the email address you have set up on your Northeast Jobs account, so you will need to ensure that you check your inbox.

Permanent

Closing date:

23 June 2024