Ostara Responder (Relief)

Ostara Responder (Relief)

THIS IS A CATEGORY "E" POST.
Please note that in all cases written references will be taken up and made available to interviewers BEFORE the final selection stage; even if you indicate otherwise

Ref:

AS327(e)

As and when required

£24,294 - £25,119 per annum

This post is ringfenced to current YHN staff only in the first instance.

At Ostara we provide a full range of services designed to assist people to continue to live in their own homes with comfort and reassurance of a Telecare system.

Based from our head office you will assess individual customers’ needs, recommend and install appropriate Telecare equipment, you will promote the Ostara service internally and externally. In addition to this you will also support the response team when needed to respond to customers who may have fallen, feel unwell or need reassurance.

Ostara has been helping people to remain at home knowing that help is at hand 24 hours a day 365 days a year.

The Person: You will have a caring and compassionate nature and have the ability to work in a responsive service with great communication skills and an understanding of how Ostara can support independent living. You will be self-motivated, enthusiastic and have the ability to communicate with customers and professionals.

Hours: As and when needed

Apply online at www.northeastjobs.org.uk, select 'Apply Now' and paste an 'Expression of Interest' into the relevant section. Before completing the form please ensure you read the supporting documents. Any communication sent to you regarding your application will be sent to the email address you have set up on your Northeast Jobs account, so you will need to ensure that you check your inbox.

We are committed to protecting and promoting the welfare of children, young people and vulnerable adults and expect all staff to share this commitment. This post is working in regulated activity. If you are successful we will undertake additional recruitment checks which will include a check to see if you have had any criminal convictions, a check of police information and we will check the barred list(s). It is a criminal offence for a barred individual to apply for a job in regulated activity.

Why work for us

Your Homes Newcastle (YHN) is an arms’ length management organisation (ALMO) responsible for the management of over 26,500 Newcastle homes owned by Newcastle City Council and an additional 700 homes owned by Leazes Homes.

We are one of the largest property management organisations in the region and we provide quality homes together with person-centred support. Our passion is creating great places where people can be proud to live, and our ambition is to be ‘first for housing’.

We offer a competitive salary with access to a Local Government Pension, 25 days annual leave plus bank holidays, agile working, flexi-time, staff network groups and Occupational Health service with free counselling services. We also have many salary sacrifice schemes and you can also benefit from discounted annual travel passes, MOTs and gas servicing.

We promote staff health and wellbeing and are committed to making YHN an amazing workplace where people feel valued and supported. We welcome applications from all backgrounds.

An organisational review is currently being undertaken by Newcastle City Council on the services delivered by YHN, which is expected to conclude over the next few months.

Casual / Seasonal / Bank / Permanently Variable hours

Closing date:

26 June 2024