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Operations and Regulatory Services

Newcastle upon Tyne

Customer and Culture Assistant (2 posts)



Part time

£18,795 - £19,945 per annum, pro rata

Community Hubs and Libraries

1 post 19 hours per week and 1 post 14 hours per week

Fixed term to 31 March 2020.

This is an opportunity to join our Community Hubs and Libraries within the Operations and Regulatory services division.

You will be responsible for providing a front-line service to citizens in our libraries and partnership buildings across the City. You will be expected to support citizens in accessing services either online or offline.

You should have excellent communication and customer service skills. Good IT skills would be beneficial.

You will be required to work flexibly across all sites which will include evening and weekend working.

For an informal discussion about this role, please contact Aude Charillon by email: or tel: 0191 2774159.

Apply online at

If you are successful we will undertake additional recruitment checks which will include a check to see if you have any unspent criminal convictions.

As this post involves working with children, vulnerable adults or dealing with sensitive information, written references will be taken up and made available to interviewers before the final selection stage; even if you indicate otherwise.

Fixed Term

Closing date:

29 December 2019

Apply and view further information