Replacement bins and caddies
Please note on the request if your existing bin or caddy is broken and if it needs removing. Please put a note or label on the broken item and leave it somewhere visible and accessible without blocking the road or pavement.
If your bin is missing, badly damaged or stolen you can order a replacement standard bin for £25.
There is no charge for a replacement caddy.
Depending on the volume of requests in your area delivery can be any time within 40 working days. You will be given an approximate due date at the end of the form.
These forms are for standard size, 240 litre bins - blue, green and brown.
If you need a replacement 140 litre bin or live in a high occupancy property like a student house share, please phone 0191 2787878 and ask for "Envirocall."
Staff will need to clarify with you the occupancy and any other related or special circumstances. These requests can only be done over the phone and speaking to an advisor.
If you have any problems with the online forms please phone 0191 2787878 and ask for "Envirocall."