Crisis Support Scheme Figures 2020/21
Figures shown for 2020/2021
|Crisis Support||Number of Applications||Number of Awards||Amount Spent||Number of Rejections|
|Crisis, Disaster or Emergency||32||14||£1,480||18|
Majority of awards granted were assistance in the form of home delivery shopping, food cards, gas and electric top up vouchers, clothes vouchers and various travel packages arranged by Newcastle City Council Travel Office. Customers were given support due to waiting period of payments and incorrect awards of Universal Credit.
In addition to applications from residents who experience exceptional hardship as not receiving wages or awaiting benefits/furlough payment.
Back to work package to help those securing employment with travel, food and utility bills until their first pay is received. Typical package includes a Tyne & Wear travel pass for up to one month, a home shopping delivery and a gas and electric voucher. This helps those that may not have taken employment due to having no money available and not being able to afford to travel to work.
Further Information on the breakdown of spend
|Assistance provided||Cost||% of Spend|
|Dry Store collection||£||0.00|
|Cash voucher or BACS payment||£15,075||97.67|
|Gas & Electric top up voucher||£360||2.33|
|Travel Ticket or Travel Pass||£||0.00|
|Crisis Support total cost in 2020/2021||£15,435||100.00|
Appeals/Requests for Review received in 2020/21
|Number of Appeals / Review||0|
|Number of Successful Appeals / Review||0|
|Number of Unsuccessful||0|
|2020/2021||Number of applications||Number of awards||Rejections|