Product safety

Product safety

Sale of Disposable Vapes To Be Banned 

The sale of disposable vapes will be banned in England from the 1 June 2025.

The Environmental Protection (Single-use Vapes) (England) Regulations 2024 SI 2024 No. 1216 have now been published. 

From 1 June 2025, it will be illegal for businesses to sell, offer to sell or have in their possession for sale all single-use or ‘disposable’ vapes. This applies to:

  • sales online and in shops
  • all vapes whether or not they contain nicotine 

If a vape is reusable, you’ll still be able sell it.  

For the national guidance go to: Gov.uk 

Construction Products Reform Green Paper

On the 26 February 2025 the Government produced a Green Paper: "Construction Products Reform Green Paper". 

"The tragedy at Grenfell Tower and the two subsequent independent reviews, conducted by Dame Judith Hackitt and Paul Morrell and Anneliese Day, exposed significant failures in the construction products regulatory system, revealing institutional failures that allowed profit to come before safety.    

​Despite the significant reforms initiated in response to the Grenfell Tower tragedy, the government is clear that critical gaps persist in the construction products regulatory framework. This government is proposing a series of ambitious and far-reaching reforms aimed at enhancing safety, ensuring accountability, and fostering innovation and growth and therefore confidence across the construction sector.  

​The green paper supports the government response to the Grenfell Inquiry. It sets out a range of proposals for construction products reform, including proposals that address the Inquiry‘s recommendations". Go to Gov.uk  for further information and links to the  Consultation. The consultation closes on the 21 May 2025 at 11.59pm.

The Furniture and Furnishings (Fire) (Safety) Amendment Regulations 2025

On the 22 January 2025 the Government announced that it will lay a statutory instrument to amend the 1988 Regulations as soon as parliamentary time allows. The immediate action taken to amend the 1988 Regulations will be:

• Removing certain baby products from scope to address concerns about exposure to chemical flame retardants of young children, without compromising fire safety.
• Removing the requirement to attach a display labelling to reduce burdens on businesses.
• Increasing the time limit for enforcement authorities to institute legal proceedings.

For further detail go to Gov.uk

Nasal Tanning Sprays

Trading Standards has issued a warning about nasal tanning sprays and the potential health problems they could cause people who have used them.

It comes after a BBC North West investigation spoke to a woman who said she was left "unable to breathe" after suffering a reaction to an unlicensed spray she bought online. The products could "cause nausea, vomiting, high blood pressure, and even changes in mole shape and size".

Richard Knight lead officer for Cosmetics and Beauty at the CTSI said: "Unlike cosmetic products, nasal tanning sprays are unlikely to have had expert safety assessments and use of relevant health warnings and instructions for safe use are rare."

The body is now urging the public to avoid any tanning products that are inhaled or ingested, to use tanning creams and sprays bought from reputable retailers and report any unsafe products to Trading Standards. For the full article go to BBC News.  

EU Exit

Updated guidance on the changes can be found on Gov.uk 

Safety Alert: Water Beads

On the 20 September 2024, the Office for Product Safety and Standards (OPSS) issued a Safety Alert to warn of the risks that water beads can pose to children and vulnerable adults. This follows action taken by OPSS to remove unsafe products from the market.

The Safety Alert advises that water beads should be kept away from young children, under 5 years of age, and only used with older children or vulnerable adults under close supervision.

Water beads are beads that can expand up to 400 times their original size when exposed to liquid. They are marketed for various purposes, including for use as toys, in crafting, as home décor or in floristry. They are sold under a variety of names including, but not limited to, jelly balls, water balls, sensory beads or water crystals.

When swallowed, water beads expand and can block the gastrointestinal passage which can then require surgery. The beads can also cause choking and have harmed children in the UK, with reports linking them to deaths overseas. Water beads can be difficult to detect and do not show up in x-ray.

Read the Safety Alert for water beads.

Read Product Safety Reports for specific water bead products where action has been taken.

To see an article addressing the medical concerns go to BBC News of the 23 December 2024. 

E-Bikes and E-Scooters Fire Safety Advice

E-bikes and e-scooters are becoming increasingly popular. Most are powered by lithium-ion batteries which can be charged in the home. The use of these batteries in a wide range of household products is becoming increasingly common.

It is important when charging e-bikes and e-scooters, you do so safely to avoid a risk of a fire starting and putting your families and homes at risk.

With an increased use of e-bikes and e-scooters, comes a corresponding fire safety concern associated with their charging and storage. The use of these products is expected to continue to rise. Some fire services and fire investigators have seen a rise in e-bike and e-scooter battery fires.

Currently there is limited data relating to the number of fires, but London Fire Brigade reported 8 fires caused by e-bikes and e-scooters in 2019. This rose to twenty-four in 2020 and fifty-nine by December 2021.

On occasions batteries can fail catastrophically, they can ‘explode’ and/or lead to a rapidly developing fire. For media stories go to: BBC News and Sky News of the 27 July 2023 and the Chronicle of the 31 July 2023. 

For further information go to NFCC or access the poster (pdf 204 kb) from OPSS.   

OPSS Guidance

If you own an e-bike or e-scooter or are thinking of purchasing one for yourself or someone else, please take note of this Important Safety Message from the UK’s national product regulator, the Office for Product Safety and Standards (OPSS).

E-bikes and e-scooters use large lithium-ion batteries which can present a risk of serious fire or explosion in certain circumstances. While these can be used safely, there have been a number of fire incidents involving lithium-ion batteries in e-bikes and e-scooters, including in conversion kits.  

OPSS recommends you follow these five steps when purchasing, using or charging your e-bike or e-scooter to reduce fire risks:

Step 1: RESEARCH - only BUY an e-bike, e-scooter, charger or battery from a known seller and check any product reviews.

Step 2: READ -always READ and FOLLOW the manufacturer's instructions for charging and using e-bikes or e-scooters. 

Step 3: CHECK - not all e-bike or e-scooter batteries and chargers are compatible and safe when used together. Check and only USE the manufacturer's recommended battery or charger. 

Step 4 - CHARGE - always charge in a safe place without blocking exits and always UNPLUG your charger when you have finished charging.  

Step 5: NEVER - attempt to modify or tamper with your battery. 

Access the poster (pdf 204 kb) from OPSS. 

Button Battery Safety Campaign

Button batteries are used to power everyday items including car key fobs, remotes, and children’s toys – but if swallowed, they could badly injure or kill a child.

Button batteries react with saliva to create caustic soda, which is the chemical often used to unblock drains. If a child swallows a button battery and it gets stuck in their food pipe (oesophagus), it can burn a hole and cause internal bleeding, or even death. If a button battery gets into the stomach, it can also cause significant tissue damage.

Larger lithium ‘coin cell’ batteries (about the size of a five pence piece) are the most dangerous. Smaller batteries can be inserted into places such as ears and noses, causing serious injuries for children if undetected.

Store spare batteries securely

Store spare button batteries securely and out of children’s reach. Be careful when opening multi-packs of button batteries to ensure they do not fall on the floor.

Know what products use button batteries

Ensure that you know what gadgets and toys use button batteries and check that the button battery compartment is secure. Put products with unsecured button batteries out of children’s reach. Under product safety regulations, button battery compartments in toys are required to be secured.

Educate older children about button batteries

Communicate with older children about the dangers of button batteries including why they should not play with them or give them to younger children.

Discard dead button batteries straightaway

Dead button batteries can still have enough power to badly hurt a small child. When you remove a button battery, store it securely, and recycle it properly and promptly. For more detail go to Gov.uk

NAO Product Safety Report

On the 16 June 2021 the National Audit Office published a report on the product safety regime. To see a copy of the full report go to Report (pdf 1.3 Mb) 

NHS Concerns on Magnetic Products

The NHS has expressed serious concerns about the safety of certain magnetic products. A potentially life threatening TikTok trend, involving tiny magnets that can be easily swallowed, has triggered the NHS to call for a ban.

These tiny magnetic balls are widely sold as creative toys, with a recent TikTok craze seeing them used as fake facial piercings by teenagers.

The viral prank sees people place two magnetic balls either side of their tongue and wiggle it around, creating the illusion that their piercing is real.

The NHS issued a patient safety alert after at least 65 children were admitted to hospital for urgent surgery in the last three years after swallowing magnets.

The magnetic objects are forced together in the intestines or bowels, squeezing the tissue so that the blood supply is cut off. Ingesting more than one can be life-threatening and cause significant damage within hours.

For more information go to NHS 

Building Safety Act 2022

To access information on the related draft construction products regulations go to Gov.uk

Obligation Placed on Businesses

Businesses have a duty to supply only safe consumer products and hence consumers have a right to be protected from unsafe products.

What Consumer Protection Legislation states

  • All consumer goods must be as safe as reasonably possible. Some products are dangerous by nature like power tools. These goods must be made as safe as possible and carry instructions and warnings.
  • Toys must carry a UKCA mark and/or a CE mark and details of the manufacturer or importer. They must be made to meet certain minimum safety standards. Many toys need an age and safety warning because they could be dangerous for young children.
  • New and second-hand upholstered furniture must be made of materials which resist fire. In most cases the furniture should have a swing ticket showing a lighted match and cigarette, plus a permanent label giving production details.
  • New and second-hand electrical goods and gas appliances must comply with detailed safety rules. Second-hand items should be tested by a competent person before being offered for sale. All these items must be supplied with full instructions.
  • Food containers, packaging and utensils must not transfer substances which could endanger human health or otherwise affect the food. Some of these items need not be marked 'for food use'.
  • Children's nightdresses, dressing gowns and bathrobes must be resistant to fire and therefore need not carry a fire warning label. All other nightwear for children and adults need not be fire resistant and therefore must carry a permanent fire warning label.
  • All cars on offer for sale must be roadworthy. A current MOT certificate is not a guarantee of roadworthiness.
  • Alcohol, cigarettes, fireworks and a range of other products must not be sold to children under 18. If in doubt, seek proof of age.
  • All electrical goods must be safe and electromagnetically compatible.

The Consumer Protection Act 1987 allows consumers to sue manufacturers or importers for injury or damage caused by unsafe products. Anyone affected has this right. Consumers do not have to prove negligence. Liability can rest with the producer of the product or of a particular component or both. This action could be taken in addition to any criminal prosecution.

Products covered by safety legislation include

The General Product Safety Regulations 2005

The purpose of the General Product Safety Directive is to ensure that all products intended for or likely to be used by consumers under normal or reasonably foreseeable conditions are safe. The Directive pursues its principal objective of ensuring consumer product safety by;

  • specifying that products placed on the market or supplied by producers and distributors must be safe;
  • defining a safe product;
  • imposing obligations on producers and distributors consistent with marketing safe products;
  • laying down a framework for assessing safety;
  • requiring enforcement authorities to be empowered to take the action necessary to protect consumers from unsafe products.  
  • Go to GPSR Distributors and GPSR Producers for further information.

How to comply with the Legislation

  • Always buy from reputable supplier
  • Look for signs of approval or compliance - Kite Mark, British Standard
  • Make sure products are fully detailed and identified on invoices. Keep all invoices
  • Check all products for damage or other obvious safety problems
  • If in doubt, speak to the supplier and your Trading Standards Officer

Important

  • Any warnings and instructions in respect of goods sold loose must be drawn to the attention of the consumer
  • The law applies to both new and second-hand goods
  • Age warnings on toys are safety warnings
  • Check returned goods for damage if you intend to resell them
  • If you supply goods in response to a specific request, you must ensure that they are safe for that purpose
  • Unsafe products may result in you having to compensate someone who is injured. Supply also covers offering or displaying goods for sale or hire and includes free gifts
  • Products must comply with all relevant safety regulations, not just a British, European or International Standard
  • Importing unsafe products may result in you having to compensate someone who is injured

Product recalls

The Chartered Trading Standards Institute has a list of:

If you are concerned about the safety of a product, make your concern clear to the retailer, manufacturer or your local Trading Standards Service.

Office for Product Safety and Standards

To access information on product safety go to the website of the Office for Product Safety and Standards

Which? Policy Report on Online Marketplaces and Product Safety

Product testing by Which? has found a succession of unsafe products for sale on online marketplaces in recent years. This includes toxic levels of chemicals in children’s toys; child car seats that are illegal to use in the UK; smoke and carbon monoxide alarms that do not work, and USB chargers that pose a fire or electrocution risk.

With over 90% of people now using online marketplaces to buy an increasingly wide range of consumer goods, these sites are no longer novel ways of shopping but normal practice for millions of people.

The report (pdf 250 kb) sets out the need for action to strengthen the legal responsibilities of online marketplaces and ensure that public authorities have adequate powers, tools and resources to require action from marketplaces when people are put at risk. Specifically, they are calling for a number of actions in relation to the following so that people can be confident they are only buying safe products:

  • Online marketplaces should be required to ensure that consumer products offered for sale by sellers on their sites are safe.
  • The actions that are required by online marketplaces when unsafe products are identified should be clarified.
  • Equip enforcement officers with appropriate powers and resources to police online marketplaces.
  • There should be greater transparency obligations so that consumers are clear who they are buying from.

Press Article 

To access an article which very tragically highlights why product safety can be such an important issue for all of us go to the Chronicle of the 22 December 2023.  

Contact

Trading Standards service, Directorate of City Operations, Neighbourhoods and Regulatory Services, Civic Centre, Newcastle upon Tyne, NE1 8QH.  Email: tradingstandards@newcastle.gov.uk  

 

Related Pages

Need more information?

Business Companion

Office for Product Safety and Standards

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