If payment is made within 14 days of the date that the PCN was served a discount of 50% of the penalty charge is applicable (that is £25.00 or £35.00 would be due).  Where a PCN has been issued following enforcement by the ANPR car (that are PCNs beginning with NU90) the 50% discount is available for 21 days after the joint PCN/Notice to Owner is served.

Pay online

Pay your parking penalty charge (PCN) online

Please enter your Penalty Charge Notice reference number and the amount you are paying. The reference number will begin with NU and is ten digits long and appears in a box at the top of the Penalty Charge Notice or in the heading of any correspondence issued regarding the Notice.

What happens if I don't pay a PCN?

If you do not pay an outstanding PCN, Newcastle City Council will pass the case to enforcement agents in order to recover the debt.

If you are contacted in relation to an outstanding PCN, it is suggested that you contact the enforcement agent in order to arrange payment, so that further charges are avoided.

If you receive a letter or visit from an enforcement agent who is trying to recover a debt from a previous tenant of the property, you are advised to speak to the enforcement agent as soon as possible to inform them.

If you are unaware of having an outstanding penalty charge notice, you can contact Parking Services on 0191 278 7878 and quote “Parking”. They can check when and where the PCN was issued and provide advice on how to proceed.

Once a warrant of execution has been passed to the enforcement agent for recovery, it is no longer possible to appeal directly to the Council. However, if you did not receive the Notice to Owner or if you have challenged the Penalty PCN in writing previously and have not received a response, you should contact the Traffic Enforcement Centre on 0300 123 1059 in order to complete a witness statement.

Page last updated: 
30 August 2017
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