E-scooter trial under way in Newcastle

Newcastle’s e-scooter trial is now under way, with 250 scooters available to hire in locations across the city. 
We’re working with leading e-scooter operator Neuron Mobility to operate the trial, as part of a national look at whether e-scooters could be legalised for use in the UK. 
The 12-month trial will provide people with a safe, socially-distanced and environmentally-friendly transport option.
Initially, while national lockdown measures were in place, the e-scooters were aimed at those key workers who need to make essential journeys. 
As restrictions ease and as the trial develops Neuron plans to increase the number of e-scooters available in Newcastle.

About the Neuron e-scooters

The e-scooters use technology to control where they are ridden and parked, and how fast they can travel in certain areas by creating slow-zones, no-ride zones and no-parking zones.  
The e-scooters come with a number of safety features, including integrated helmet, voice-guidance, a ‘follow my ride’ feature and an emergency 999 button. 
They have visibly larger, 11.5” wheels and wider footplates than other e-scooters, providing the highest levels of safety, stability and rider experience, giving users an extra level of confidence as they travel around the city.
Each e-scooter will be fitted with a unique license plate for easy identification and to promote responsible use.
Neuron has a dedicated safety team armed with hospital-grade disinfectant to keep e-scooters and helmets completely clean and germ-free.  
Neuron’s team will also be out in the city, moving e-scooters to where they are needed most, assisting new riders with signing up on the app and offering practical tips for safe riding.

How to hire a Neuron e-scooter

Riders, who are over 18 and hold a full or provisional driving licence, are able to book and use the e-scooters through Neuron’s user-friendly app, which can be downloaded from the App Store or Google Play and set up in a matter of minutes. Single trips will cost £1 to unlock the e-scooter and 18 pence per minute after that.
More frequent users have the option to purchase Neuron Passes, a subscription service, available in three-day (£15), weekly (£22), or monthly (£36) options. The packages will allow users to ride as many times as they want for up to 90 minutes per day for a fixed affordable price. This will result in no additional unlocking fees and savings of up to 90%.

Important riding rules:

• Riders must be 18 years old and above 
• Must have provisional or full driving license 
• No riding on pavements 
• Helmets should be worn 
• Be aware and remove earphones 
• One rider per e-scooter 
• Keep a safe distance from pedestrians 
• Do not ride under the influence of alcohol or other substances 
• Keep both hands on the handlebars
• Maintain a safe distance from other vehicles particularly when turning 
• Park responsibly and don't cause an obstruction

Check out our frequently asked questions for more details or visit Neuron's UK information page.