E-scooter trial launches in Newcastle

Newcastle’s e-scooter trial is now under way, with 250 scooters available to hire in locations across the city. 
We’re working with leading e-scooter operator Neuron Mobility to operate the trial, as part of a national look at whether e-scooters could be legalised for use in the UK. 
The 12-month trial will provide people with a safe, socially-distanced and environmentally-friendly transport option.
Initially, while national lockdown measures are in place, the e-scooters are aimed at those key workers who need to make essential journeys. 
Neuron is providing free passes to NHS and Emergency Services staff during the national lockdown and, for the first three months, the company will also offer free rides for commuters between 5am to 9am daily.  
As restrictions ease and as the trial develops Neuron plans to increase the number of e-scooters available in Newcastle.


About the Neuron e-scooters

The e-scooters use geofencing technology to control where they are ridden and parked, and how fast they can travel in certain areas by creating slow-zones, no-ride zones and no-parking zones.  
The e-scooters come with a number of safety features, including integrated helmet, voice-guidance, a ‘follow my ride’ feature and an emergency 999 button. 
They have visibly larger, 11.5” wheels and wider footplates than other e-scooters, providing the highest levels of safety, stability and rider experience, giving users an extra level of confidence as they travel around the city.
Each e-scooter will be fitted with a unique license plate for easy identification and to promote responsible use.
Neuron has a dedicated safety team armed with hospital-grade disinfectant to keep e-scooters and helmets completely clean and germ-free.  
Neuron’s team will also be out in the city, moving e-scooters to where they are needed most, assisting new riders with signing up on the app and offering practical tips for safe riding.

How to hire a Neuron e-scooter

Riders, who are over 18 and hold a full or provisional driving licence, are able to book and use the e-scooters through Neuron’s user-friendly app, which can be downloaded from the App Store or Google Play and set up in a matter of minutes. Single trips will cost £1 to unlock the e-scooter and 18 pence per minute after that.
More frequent users have the option to purchase Neuron Passes, a subscription service, available in three-day (£15), weekly (£22), or monthly (£36) options. The packages will allow users to ride as many times as they want for up to 90 minutes per day for a fixed affordable price. This will result in no additional unlocking fees and savings of up to 90%.

Important riding rules:

  • Riders must be 18 years old and above 
  • Must have provisional or full driving license 
  • No riding on pavements 
  • Helmets should be worn 
  • Be aware and remove earphones 
  • One rider per e-scooter 
  • Keep a safe distance from pedestrians 
  • Do not ride under the influence of alcohol or other substances 
  • Keep both hands on the handlebars
  • Maintain a safe distance from other vehicles particularly when turning 
  • Park responsibly and don't cause an obstruction

Check out our frequently asked questions for more details or visit https://www.rideneuron.com/cities-newcastle/ for further information on pricing.


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