East End Library Autism Friendly User Guide

East End Library Autism Friendly User Guide

Welcome to East End Library

The aim of this guide is to support children, young people and adults with autism in the access of the library and its services.

This is the entrance to the library.

East End Library entrance

This is the staff desk. 

Sometimes I might not see a member of staff at the desk but if I wait here they will come to help me as soon as they can.

Sometimes there will be a queue at the desk so I will need to wait my turn.

Sometimes it might be noisy if there are lots of people.

East End Library staff pod

Staff will wear a badge like this.

East End Library staff

This is the Calm Zone.

East End Library calm zone

The staff can help me find a book that I want.

I can choose items to borrow from the library shelves and displays.

East End Library book shelves

The staff can help me issue the library items to my account and return my items at the desk.

The staff member will issue the items to my account and give me a slip of paper to tell me when my items are due back.

I can also use the self-issue machine.

East End self issue machine

I can use a computer while I’m at the library. 

The staff can reserve me a computer to use when one is available.

East End Library public computers

  • I can try different times and different library branches to see which suits me best.
  • We hope you enjoy your visit to East End Library and we look forward to seeing you again.
  • If there’s anything that would make your visit more enjoyable the staff would love to hear it.
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