Missed bin collections

You can use these forms to check if there have been any reported collection problems on your street.

You can use this form for blue, green or brown bin collections.

If you have any problems with the online form, please phone 0191 278 7878 and ask for "Envirocall."

If you have any problems with the online form, please phone 0191 278 7878 and ask for "Envirocall."

Steps

You are here

  • 1What you need to know

Did you know?

Bin crews work from 6.30am up to 4.30pm, and the system updates the collection information overnight.

So please remember to check the online forms the day after your collection was due.