Missed bin collections

You can use these forms to check if there have been any reported collection problems on your street.

You can use this form for household blue, green or brown bin collections and for reporting a missed assisted lift.

If you have any problems with the online form, please phone 0191 278 7878 and ask for "Your Local Services."

If you have any problems with the online form, please phone 0191 278 7878 and ask for "Your Local Services."

Steps

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  • 1What you need to know

Did you know?

Bin crews work from 6.30am up to 4.30pm, and the system updates the collection information overnight.

So please remember to check the online forms the day after your collection was due.

Crews will not return if the bin was not out or put out late.