New contact centre opening times
Contact Centre opening times will be changing from Monday 28 October, find out the revised opening hours.
Report a concern about a child or young person
If you are ever concerned that a child is in immediate danger call the police on 999.
During office hours
If you are concerned about a child or young person call us on 0191 277 2500 (weekdays 8:45am to 5pm).
You can also discuss any concerns with someone who works with children and families, e.g. your health worker, social worker, school nurse or teacher (all schools have a teacher responsible for child protection).
You can also complete our online referral form .
If you are a professional please use the professional online referral form.
Out of office hours
If the issue cannot wait until the next working day, call our Emergency Duty Team on 0191 278 7878.
You can also complete our online referral form.