Are you worried about a child?

Click here if you wish to talk to someone or to make an enquiry about a child's safety.

Children's Social Care Services:

Initial Response Service

Further information can be found within the Initial Response Service section.

Initial Response Service
Children's Social Care
Wellbeing, Care and Learning
Civic Centre
Barras Bridge
Newcastle upon Tyne
NE1 8QH

Phone: 0191 277 2500
Fax: 0191 277 2477

For emergencies that occur outside of normal office hours contact the Emergency Duty Team.

Emergency Duty Team

For social work emergencies outside office hours

Phone: 0191 278 78 78
Fax: 0191 211 4947
Email: edt@newcastle.gov.uk

Deaf community: 18001

Children's Social Care (Long Term)

Long Term Social Work Service
Children's Social Care
Wellbeing, Care and Learning
Allendale Road
Byker
Newcastle upon Tyne,
NE6 2SZ

Phone: 0191 211 5845
Fax: 0191 278 1567

Fostering

Further information can be found within the Fostering section.

Foster a Future
Children's Social Care
Wellbeing, Care and Learning Directorate
Civic Centre
Barras Bridge
Newcastle upon Tyne
NE1 8QH

Phone: 0191 277 2430
Textphone: 0191 211 6388
Email: fosterafuture@newcastle.gov.uk

Adoption

Further information can be found within the Adoption section.

Adoption Service
Children's Social Care
Wellbeing, Care and Learning Directorate
Civic Centre
Barras Bridge
Newcastle upon Tyne
NE1 8QH

Phone: 0191 211 6777    
Fax: 0191 211 6782
Email: adoption@newcastle.gov.uk

 16+ Team

The 16+ Team provides a dedicated service to looked after children over 16 years and care leavers. They also have a responsibility to provide support and advice to those children up to the age of 21 and to 24 for those in further education. The team will also have responsibility for unaccompanied minors.

Further information can be found within the looked after children section.

16+ Team
Children's Social Care
Wellbeing, Care and Learning
College Street Centre
College Lane
Newcastle upon Tyne
NE1 8DX

Phone: 0191 278 2700
Fax: 0191 278 2711

Children with Disabilities Team

Further information can be found within the children with disabilities section.

You can make an appointment with a social worker by contacting our customer service point on Mondays to Thursdays from 10.00 am to 12.30 pm and Fridays from 2.00 pm to 4.30 pm.

If you contact the team outside these hours, or a social worker is not available, we will get back to you later the same day or the next day. If your child is in hospital you can contact your social work team at the hospital. If you need urgent help with social care for any child during the evening or weekends phone 0191 278 7878 and ask for the Emergency Duty Team.

Children with Disabilities Team
Children's Social Care 
Wellbeing, Care and Learning
Newcastle City Council
Civic Centre, Room 220   
Barras Bridge
Newcastle upon Tyne    
NE1 8QH

Phone: 0191 277 4700
Fax: 0191 277 4701

Virtual School

Further information can be found within the Virtual School section.

The Virtual School
Room 201, 2nd Floor
Civic Centre
Barras Bridge
Newcastle upon Tyne
NE1 8QH
Email: virtualschooladmin@newcastle.gov.uk

Children's Safeguarding and Standards Unit

Children's Safeguarding and Standards Unit
Children's Social Care
Wellbeing, Care and Learning  
Newcastle City Council,     
Civic Centre, Room 134
Barras Bridge
Newcastle upon Tyne    
NE1 8PU

Phone: 0191 277 4636 
Fax: 0191 211 6744

Page last updated: 
28 October 2016
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