The aim of fair trading is to ensure truthfulness of trade and prevent consumers being misled during contractual negotiations for goods and services. This legislation covers a wide area of consumer protection law.
Such legislation includes the Enterprise Act 2002 and the Consumer Protection from Unfair Trading Regulations 2008.
For more detailed guidance contained on the various legislative provisions go to the following webpages:
- Guidance on Consumer Credit
- Guidance on the Consumer Protection from Unfair Trading Regulations 2008 (pdf 44 kb)
- Guidance on the Ban on Excessive Charges for Use of Debit and Credit Cards
- Guidance on the Enterprise Act 2002
- Counterfeit Goods
- Videos, DVD's and Computer Games
- Guidance on Hallmarking
- Guidance on Green Claims
- Guidance on the Essential Packaging Requirements
- Guidance on Energy Labelling of Household Products
- Energy Performance Certificates
- Guidance on the Labelling of Textile Products
- A Guide for Retailers on Footwear Labelling
- Guidance on the Package Travel and Linked Travel Arrangements Regulations
- Redress schemes for Letting Agents
Information on Unfair Contract Terms can be accessed through Which?
Copies of the legislation can be accessed through OPSI
Please note: This information has no legal force and is not an authoritative interpretation of the law, which is a matter for the Courts. It is intended to help business to understand in general terms, the main features of the legislation. The information is not a substitute for the legislation and you should refer to the text of the legislation for a full statement of legal requirements and obligations. Where appropriate, you should seek your own independent legal advice.
For further information contact the Trading Standards Service, Directorate of Operations and Regulatory Services, City of Newcastle upon Tyne, Civic Centre, Newcastle upon Tyne, NE1 8QH.
Phone: 0191 2116121