Trigger point conversations - information sheets

We have developed a range of information sheets for professionals and volunteers to support you to have conversations with residents about money and housing issues. These resources are on the following topics and can be downloaded: 

We also have the following information sheet on financial inclusion which is specifically for Newcastle City Council Councillors.
Financial inclusion information for Newcastle City Council Councillors August 2014 (pdf, 337kb)

Our toolkits provide more in depth information on financial inclusion and housing related issues. They can be downloaded:

Consultancy lines and email contacts for professionals

We have the following opportunities for you to talk to specialists about housing, welfare rights and debt issues. Please note that these numbers are for professionals to use only and are not for residents to use.

Referral to benefit and debt advice (for professionals only)

Please complete form as fully as possible. For help, ring the appropriate consultancy line above

Benefit bulletins

If you want to subscribe to 'benefit bulletins' or the 'Where to get advice in Newcastle' booklet, please complete this online form.

If you have problems subscribing, please email

Information on homelessness prevention

Newcastle has a range of protocols and other resources aimed at preventing homelessness and improving access and quality of service provision. For more information, visit our Housing advice and homelessness information for professionals page.

Page last updated: 17 February, 2015