Envirocall is your single point of contact for environmental services we deliver within the boundaries of Newcastle upon Tyne. This includes street cleaning, rubbish and recycling, roads, planting and vandalism.

You can use the online reporting form to:

  • Make a request.
  • Report an issue.
  • Find out information.

Track the progress of an Envirocall request

Have you already made a request through Envirocall? You can track the progress of your request online. 

Track your Envirocall request.

Alternative ways to get in touch:

  • Email: envirocall@newcastle.gov.uk.
  • Phone: 0191 278 7878 and ask for 'Envirocall'.
  • Text Phone: 0191 211 4944.
  • Post: Envirocall, PO Box 766, Civic Centre, Newcastle upon Tyne, NE99 1FR.
Page last updated: 05 March, 2014