Essential upgrade to improve payment system. From 1pm on Wednesday 24 September we will be unable to take card payments on the website, over the phone (including the automated payment line) and at our Customer Service Centres. We hope this work will be complete by Thursday 25 September. Find out more about this essential upgrade.
If you have lost your dog
To check if your dog has been found by the Dog Warden please contact Claremont Road Cat and Dog Shelter by phoning 0191 232 2878.
Any stray dogs we find will be impounded at the Claremont Road Cat and Dog Shelter. To recover the dog standard charges will need to be paid. The final standard charge depends on the number of days the dog spent in the kennel. Charges are calculated as follows:
- Statutory charge = £25, plus
- Handling and administration fee = £10, plus
- Kennelling charge = £10.46 per day.
There may also be additional costs relating to veterinary treatment. A dog claimed on the day it is seized is charged as one day. Fees cannot be paid in instalments and are not means tested.
After seven clear days the dog will be re-homed. We try to avoid euthanising dogs where possible.
If you have found a dog
Under the Environmental Protection Act 1990, any person who takes possession of a stray dog must do one of the following:
- Return the dog to its owner; or
- Report the dog to the council's dog warden.
It is illegal to hold a found dog without reporting it first. To report a lost dog you can phone 0191 211 6102 during office hours or take the dog to Newcastle Dog and Cat Shelter, Claremont Road, Newcastle upon Tyne NE2 4NL. Between 5 pm and 7am contact 0191 278 7878 and arrangements will be made by the duty security officer for the dog to be collected the next working day.
If you are unable to look after the dog, the person taking your call will advise you on where to take it.
Keeping stray dogs
You can keep a stray dog in your home while you try to contact the owner or your local council.
You might be able to adopt the dog if its original owner cannot be traced or they don't claim the dog within seven days. Tell the Dog Warden if you would like to adopt the dog if the owner cannot be located.
Even if you adopt the dog, the legal ownership of the dog is never transferred to you. This means that the original owner could claim their dog back at any time, even if you've had the dog for several months or years.
Does the dog warden deal with stray cats?
The Dog Warden does not deal with issues concerning cats. Please contact Newcastle Dog and Cat Shelter on 0191 232 2878.