Working with local communities to look after each other and the environment

We want Newcastle to be the best place in the UK to live. That means communities that are attractive and safe and where people, particularly the most vulnerable, get the help they need.

Our ambitions for decent neighbourhoods are:

  • A city with more and better homes
  • A city where people can live their lives and age well
  • A well-kept city with cultural vibrancy

What are we doing to achieve our priority for decent neighbourhoods?

We will invest in housing suitable for all the city’s residents, including the most vulnerable, and maintain a clean, green and attractive city in which everyone shares responsibility for keeping their neighbourhood looking good:

  • We will continue to deliver our ambitious Local Development Framework, enabling 3,000 new homes over the next three years, with around 1,000 being delivered in 2017-18.
  • We will maintain the Byker Lodge dementia care facility for at least the next two years, allowing time to continue to work with health partners to identify a sustainable approach for the long-term.
  • Continue to deliver existing plans to develop a new purpose built residential care service for people with learning disabilities and/or autism in West Denton, as an alternative to high cost out of area provision. We will also develop two new Extra Care facilities in Dinnington and Throckley that focus on people with dementia to provide an alternative to residential care.
  • We are piloting the use of emerging assistive technology through the ConnectITT project, creating smart homes for up to 30 people with learning disabilities. The aim is to enable people to better manage risk and maintain their health, promote independence and provide a safe and cost effective way of providing support. This is being funded through our successful bid to the Department for Health.
  • We will launch Core Quality Standards, based on a robust performance monitoring framework. Our focus is to build on communities that are safe, strong, healthy, clean, active and attractive. The Standards will consist of clean streets, well maintained roads and pavements, recycling rates, well-lit streets and clean and tidy open spaces. We are dedicating £1 million to localised delivery and new ways of working.
  • We will take an aggressive approach to waste reduction and reduce the environmental impacts of our waste disposal through our planned Waste Strategy. We will work with residents and businesses to reduce waste generation, increase recycling and reduce the amount of waste we send to landfill.
  • We will support our Waste Commission, a ground-breaking initiative bringing together top experts to look at how the city can manage its waste sustainably for decades to come, and respond to the Commission’s conclusions.
  • We will continue to roll out communal bins to remaining areas with back lanes, where there is site suitability, including North and South Heaton, North and South Jesmond, East and West Gosforth and Westgate.
  • We will make Newcastle a green city through investing £2.6 million in flood defences for a further 228 properties, appointing a long-term energy partner to deliver low-carbon district heating systems in the city, and continuing to invest in cycling infrastructure.
  • We will establish a positive and transformative future for our parks, focussed on the preservation and conservation of the city’s natural estate for the future benefit residents.
  • We will work with local partners to modernise governance arrangements for Tyne and Wear Archive and Museums to generate more income.

How will we measure our progress?

Measuring progress
Indicator Cabinet Portfolio
No. new homes built Public Health and Housing
Level of recorded crime compared to English Core Cities Neighbourhoods and Regulatory Services
Number of adults ages 65+ living permanently in council-funded residential/nursing care compared to statistical neighbours Adult Care and Health
Number of preventions of homelessness Public Health and Housing
Amount of annualised benefit gained on behalf of residents Deputy Leader
Resident satisfaction with where they live All
Number of in-person visits to museums Culture and Communities
Number of enforcement actions relating to fly-tipping and waste offences Neighbourhoods and Regulatory Services

How we are performing

Some of our achievements in 2016-17

  • A total of 1,078 new homes were built, against a gross target of 1,100. 73 homes became unavailable during the year, therefore the actual net number of homes increased by 1,005. This exceeded our net target of 900. These figures include the provision of 340 more affordable homes, exceeding our target of 300 for the year.
  • We were awarded £11.8 million capital investment by the Homes and Communities Agency (HCA) from the national 2016-2021 programme, the largest allocated in the North East and significantly higher than other core cities. This will contribute to the delivery of 3,000 new homes in the city over the next three years, including specialist housing.
  • With Leazes Homes and support from the HCA, we launched a purpose built supported accommodation facility for women and children experiencing domestic violence and abuse.
  • YHN supported 3,240 customers through a range of support services to live independently which has resulted in a record number of low evictions. YHN had one of the lowest tenancy turnover rates in the region with only 8.5% of tenancies vacated during the year.
  • There were 396 permanent admissions to council funded residential and nursing care compared to 416. In the context of an aging population, this is a success of our use of extra care and other support to delay people’s need for care in a residential and nursing setting.
  • The number of homelessness preventions has risen by 10% from 3,775 in 2015-16 to 4,164 in 2016-17. We are one of three local authorities to be working with Government as an early adopter for its Homelessness Prevention Programme – this is in recognition of our good work over the years in preventing homelessness.
  • Launched the Waste Commission to review how the management of waste in the city can be improved.
  • Working with YHN, we collected 458 bags of litter through the Great British Spring Clean initiative. YHN also work with Northumbria Community Rehabilitation Company to provide the Community Payback Service. The scheme benefits residents and communities which has a positive impact on the city. These projects include litter picking, fence painting, tidying communal areas and clearing pieces of land.
  • Rolled out communal bins to back lanes in Ouseburn, Benwell and Scotswood, South Jesmond and Wingrove. Feedback has been positive and we have seen a range of efficiencies, for example, three months after introducing communal bins in the High Cross area of Benwell and Scotswood, we saw a reduction of 21 tons of excessive waste in back lanes and four tons of domestic residual waste collected.
  • Recognised nationally as being a lead local authority for successfully prosecuting people who litter and fly tip. Our successful and tough approach to enforcement has resulted in 2,350 hours of community payback, 50 months’ imprisonment and nearly £200,000 in fines and penalties.
  • Transfer of leisure assets to new partners proved a success. The City Hall is now managed by Newcastle Theatre Royal Trust, the refurbished City Pool is due to re-open in Spring 2018, and the future of most of the council’s leisure estate has been secured at a significantly reduced cost, through transfer to North Country Leisure.
  • £1.6 million Heritage Lottery Fund secured to help restore the historic significance of the Bigg Market, this has been match funded by us, NE1 and local property owners to bring the total funding for the regeneration to £2.9 million.
Page last updated: 
18 June 2018
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