Frequently asked questions

1. I have a form but my name is not on it OR the previous occupiers' names are on it.
2. I've tried to register by telephone OR the internet but I am not sure if it worked.
3. I've already registered by telephone OR the internet but need to make some changes.
4. I have not received OR do not have a voter registration form.
5. There are no changes to make to my form.
6. My name is spelt incorrectly - what should I do?
7. I need help to fill in my voter registration form.
8. I don't want to complete the form OR do not want my details to appear on the Register of Electors.
9. The occupier is deceased, what should I do?
10. I want to vote by post.
11. I do not want to vote by post anymore.
12. I do not have OR have lost the pre-paid envelope.
13. I do not understand about the edited register.
14. I'm xxx nationality.  Can I go on the register?
15. I have changed my name due to marriage OR deed poll - what should I do?
16. Should I add my child or children to the form?
17. I am a student and am registered at my home address - should I complete this form?
18. I live overseas - how can I register to vote?
19. I wish to register anonymously.
20. I've already filled in and returned the voter registration form.
21. My son or daughter is mentally or physically disabled - should their details be on the form?

1. I have a form but my name is not on it OR the previous occupiers' names are on it.

You should cross out the names of anyone who no longer lives in the property at Part 1 and add the full names and details of anyone living there who is eligible to register to vote.  Young adults aged between 16 and 17 should be included in Part 2.  You should sign the form at Part 4 and send it back in the pre-paid envelope supplied.

If you need to make any amendments to your form it must be returned by post as the internet and telephone options cannot be used in these circumstances.

2. I've tried to register by telephone OR the internet but I am not sure if it worked.

Contact us and we will check to see if the registration has been received.  If it hasn't you will be advised to try again or to sign the form and send it back in the pre-paid envelope supplied.

If you no longer have your form contact us and we will send you another.

3. I've already registered by telephone OR the internet but need to make some changes

You will need to enter the changes on Part 1 of your voter registration form, sign the form at Part 4 and return it in the pre-paid envelope supplied.  This will overwrite the previous telephone or internet registration.

If you no longer have your form contact us and we will send you another.

4. I have not received OR do not have a voter registration form.

Contact us and we will let you know if a registration has been received.  If it has then you will not need to do anything else.

If a registration has not been received then we will send you another form.

5. There are no changes to make to my form.

If all the details on your form are correct you have four options to complete your registration:

  • Sign the form at Part 4 and return in the pre-paid envelope supplied.
  • Contact us on 0191 278 7878 and confirm that there are definitely no changes to any of the details in Part 1
  • Register online at http://www.register-online.co.uk

6. My name is spelt incorrectly - what should I do?

Cross out the name that is printed on your form and add the amended name alongside.  The form should then be signed at Part 4 and returned in the pre-paid envelope supplied.

7. I need help to fill in my voter registration form.

Contact us and an officer will assist you.

8. I don't want to complete the form OR do not want my details to appear on the Register of Electors.

All major credit companies use the register to confirm details and you may have difficulty obtaining credit if you do not appear on it.

You are required by law to give or confirm the information requested on the form. You may be liable to a fine of up to £1,000 if you fail to do so.

9. The occupier is deceased, what should I do?

You should write this information on the form at Part 1 and state what will be happening to the property (for sale or empty or due to be occupied). You should sign the form at Part 4 and return it using the pre-paid envelope supplied.

If you have moved into a property where the former occupant is deceased you should cross out the details at Part 1, add your own details and return the form in the pre-paid envelope supplied.

10. I want to vote by post.

You should put a tick in the postal vote column on your form and then return it in the pre-paid envelope supplied.  A postal vote application form will be sent to you in due course.

11. I do not want to vote by post anymore.

You should cross out the tick which is printed in the postal vote column on the form, sign it at Part 4 and return it in the pre-paid envelope supplied.

12. I do not have OR have lost the pre-paid envelope.

You have four alternatives if you do not have your pre-paid envelope:

  • Contact us if you would like us to send you another envelope.
  • You can post your form to the address on the back of the form but a stamp will be needed.
  • You can hand deliver your form to the Civic Centre or at any Customer Service Centre. Click here for information on locations.
  • If there are no changes to the form you can register online at http://www.register-online.co.uk or by calling freephone 0808 161 7674.

13. I do not understand about the edited register

The edited register is available for general sale and can be used for any purpose.  The edited register can be bought by any person, company or organisation and be used for commercial activities such as marketing.

We advise putting a tick in the edited register column and then elector details will not be passed on to a third party.

14. I'm xxx nationality.  Can I go on the register?

Click here to view our list of nationalities eligible to register to vote.  If you are eligible then you should fill in your details at Part 1, sign the form at Part 4 and return it in the pre-paid envelope supplied.

If you are not eligible to vote you should fill in the box which is marked 'all residents not entitled to vote due to their nationality' at Part 3 of the form and state your nationality in the box alongside.  The form should be signed at Part 4 and returned in the pre-paid envelope supplied.

15. I have changed my name due to marriage OR deed poll - what should I do?

You should amend the details on the form by crossing out the printed name and adding the amended name alongside.  You should sign the form at Part 4 and return it in the pre-paid envelope supplied.

16. Should I add my child or children to the form?

If the child or children is/are under the age of 16 then they are too young to register and their details should not be added to the form.

17. I am a student and am registered at my home address - should I complete this form?

Students are the only people who can register at two addresses.  If you want to register at your student address you should insert your details at Part 1 of the form, sign it at Part 4 and return it in the pre-paid envelope supplied.

If you do not want to register at your student address you should tick the 'other reason' box at Part 3 of the form and state that you are a student registered at your home address.  The form should be signed at Part 4 and returned in the pre-paid envelope supplied.

18. I live overseas - how can I register to vote?

Please contact us for details on how to register if you live overseas.

19. I wish to register anonymously

Please contact us for details on how to register anonymously.

20. I've already filled in and returned the voter registration form.

Contact us and we will check the register to see if your registration has been received.  If it has been then you will not need to do anything else.  If it hasn't been received then you will need to fill in and return the reminder that you will receive in September.  Alternatively if there are no changes to be made then you can register online at http://www.register-online.co.uk or by calling freephone 0808 161 7674.

21. My son or daughter is mentally or physically disabled - should their details be on the form?

If your son or daughter is capable of making a conscious decision on voting matters then their details should be added to the form. If they are not capable then their details should not be added to the form.

 

Contact us

Phone: 0191 278 7878 (and ask for Electoral Services)
Email elections@newcastle.gov.uk

Electoral Services
Newcastle City Council 
Civic Centre
Newcastle upon Tyne
NE1 8QH 

Page last updated: 
31 October 2014
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