Complaints about Adult Social Care are handled by the People Directorate Complaints and Customer Relations Team.
Complaints and Customer Relations Team
Newcastle upon Tyne
Phone: 0191 277 7427 (opening hours 9am- 5pm)
If your complaint is about a People Directorate Service other than Adult or Children's Social Care you will need to complain using the corporate complaints procedure.
Adult Social Care Complaints Form (Word, 85.5kb)