Each year we carry out surveys to find out more about what people think of our contact centre and customer service centres. Here is where you can find the results.

Contact Centre Survey 2016

Here are the summaries of what we found out:

How satisfied people are with the Contact Centre

What access people have to the Internet

How people use our website

If you have any questions about this, please contact us at: research@newcastle.gov.uk.



Page last updated: 
27 July 2017
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