To support the day to day operations of the council, deliver change and operate its democratic mandate, requires effective enabling services. These flex to meet the demands of the organisation to operate at a minimum but credible level. Further elements to the model are to maximise income, improve our digital offer and seize all opportunities to share services with other organisations.

Proposals For consultation For decision
Administration
We will continue our reduction of administrative support across the council to a minimum credible level by redesigning processes, realigning capacity and reducing the number of staff. 
Pre-consultation (pdf, 235kb) Post-consultation (pdf, 235kb)
Legal
We will reduce the legal service to a minimum credible level by managing client demands, introducing new ways of working to support a reduction in the number of staff, and maximising income. 
Pre-consultation (pdf, 310kb) Post-consultation (pdf, 310kb)
ICT
We will reduce the ICT service to a minimum credible level by introducing new ways of working to support a reduction in the number of staff and maximising income. 
Pre-consultation (pdf, 327kb) Post-consultation (pdf, 327kb)
Audit, risk and insurance
We will reduce the audit, risk and insurance service to a minimum credible level by improving how work is prioritised to support a reduction in the number of staff and maximising income. 
Pre-consultation (pdf, 395kb) Post-consultation (pdf, 395kb)
Human resources
We will reduce the human resources service at a minimum credible level by increasing options for self-service (staff and managers), reducing the number of staff and maximising income. 
Pre-consultation (pdf, 282kb) Post-consultation (pdf, 282kb)
Business management
We will reduce the business management service to a minimum credible level by reviewing and realigning resources to support a reduction in the number of staff. 

Pre-consultation (pdf, 341kb)

Post-consultation (pdf, 341kb)
Financial services – Finance
We will reduce finance to minimum credible level by increasing automation and self-service, to support a reduction in the number of staff. 
Pre-consultation (pdf, 298kb) Post-consultation (pdf, 298kb)
Financial services – Exchequer
We will reduce exchequer services to minimum credible level by introducing new ways of working, increased automation and self-service, maximising income generation to support a reduction in the number of staff.
Pre-consultation (pdf, 298kb) Post-consultation (pdf, 298kb)
Financial services – Revenues and benefits
We will reduce revenues and benefits services to minimum credible level by increasing efficiency, automation and self-service, maximising income and debt recovery and reducing the number of staff.
Pre-consultation (pdf, 298kb) Post-consultation (pdf, 298kb)
Property services
We will reduce property services to a minimum credible level by reducing the number of staff and increase income. We will review the commercial sustainability of the enterprise centres.
Pre-consultation (pdf, 157kb) Post-consultation (pdf, 157kb)
Procurement and commissioning
We will reduce the procurement and commissioning service to a minimum credible level by introducing new ways of working to support a reduction in the number of staff.
Pre-consultation (pdf, 154kb) Post-consultation (pdf, 154kb)
Office accommodation
We will continue to rationalise the portfolio of office accommodation from 16 buildings to three, nine of which have already been vacated.
Pre-consultation (pdf, 245kb) Post-consultation (pdf, 245kb)
Page last updated: 
13 February 2015
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