Newcastle Safeguarding Adults Board (NSAB) multi-agency policy and procedures

Professionals should refer to the multi-agency safeguarding adults policy and procedures to inform their actions when there is a concern about abuse or neglect.

Referrals made to the Local Authority should be made using the Safeguarding Adults Initial Enquiry Form (word doc 35kb). A telephone call should made initially to either Community Health and Social Care Direct (0191 278 8377) or to the adult at risk's allocated Social Worker if you know that they have one. Referrals do not need to be out of hours unless there is an urgent or emergency social care need. The Out of Hours service can be contacted on 0191 278 7878.

Professionals may also which to consult the NSAB Safeguarding Adults Risk Threshold Tool (word doc 66kb) to inform their decision-making.

Further practice guidance, templates and tools are available to assist professionals in using the multi-agency policy and procedures.

Safeguarding adults learning and development

Professionals who come into contact with adults with care and support needs should complete safeguarding adults training at least every three years. Free multi-agency training is provided by the Newcastle Safeguarding Adults Board.

Safeguarding Adults Unit

The Safeguarding Adults Unit is the specialist team within the Local Authority responsible for safeguarding adults. They provide advice and guidance to professionals from all organisations. The professionals advice line (0191 278 8156) is available Monday-Friday, 9am-4pm. Please note that this is an advice service only and safeguarding adults referrals are not made directly to this team.

Return to the safeguarding adults homepage

Page last updated: 
2 September 2017
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