Social Contacts

Chain Reaction Pioneers

This service offer short-term support to help for people who are feeling isolated and lonely, or who are experiencing mental health difficulties. The aim is to help people to re-connect with sources of support within their local community. If you think this service is suitable for you, you can contact Community Health and Social Care Direct.

There is also a wide range of social and community groups, and other leisure opportunities in Newcastle. You do not need to come to the City Council for an assessment for these services – you can approach the organisations directly.

  • Information Now has an extensive list of groups aimed at older people.
  • Age UK in Newcastle offer a range of activities to stay active.
  • Active Newcastle offer sessions specifically for the over 50s and for those with disabilities.

Lunch clubs

Lunch clubs are aimed at those over the age of 55, and those who have particular needs, such as a physical disability or onset of dementia. Clubs provide a meal, social activities, and staff are able to offer some practical assistance (e.g. with completion of forms) and also support individuals to access information, advice and a broader range of services.


Blue Badge

The parking section of this website has information on how to apply for a Blue Badge.

Concessionary Travel Passes

Over 60s

The Government has changed the age at which people become eligible for a Concessionary Travel Pass. People no longer receive a free bus pass when they reach their 60th birthday. Instead both men and women become eligible in line with the rise in the age at which women become eligible for a state pension. This rises on a sliding scale, from 60 to 65, between 2010 and 2020. Please visit the Nexus website for more information.

Disabled People

This allows you to travel on buses for free. Visit the Concessionary Travel Pass page for information on eligibility and how to apply. 

Companion Card

If you are unable to travel on public transport without a companion, you can apply for a Companion Card. You will need to already have a concessionary travel pass. The Companion Card allows someone to travel with you free of charge on buses in Tyne and Wear, County Durham, Northumberland and Darlington. Please visit the Nexus website for more information, including conditions of the scheme.

Nexus Taxicard scheme

This scheme is aimed at helping people with mobility difficulties travel independently. If you are eligible, it allows you to travel by taxi at a discounted price.  Members are issued with a card which is credited with a set amount of money every year – this money is used to help pay towards each journey. Please visit the Nexus website for more information.


This is a service that provides battery-powered scooters and wheelchairs for people with mobility difficulties. Becoming a member of the Shopmobility scheme can give you greater choice, freedom and independence to travel around the city centre. Please see additional information on the Shopmobility webpage.

In addition to this, Information Now also has a section on transport, which includes useful advice on public transport, scooters, and the Motability scheme.

Page last updated: 
13 October 2016
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