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Looking after your sexual health during lockdown

Lots of services are working hard during lockdown to look after your health, including your sexual health. Many services are operating differently and prioritising urgent care due to the Covid-19 pandemic, so please do not turn up to services without phoning first. There are also some new services that have been developed in response to the current situation, to help people stay safe and sexually healthy.

Here is a round up of how you can access services, advice and help with your sexual and reproductive health.

All of these services are free and confidential. The only time a service may need to share information about you is if they have a concern that you, or someone else you are in contact with, is at risk of serious harm. They should always talk to you about this first if they need to share information to keep you, or someone else, safe.

 

Sexual health services (including contraception and pregnancy testing)

 Newcastle Sexual Health Services at the New Croft Centre

Newcastle Sexual Health Services at the New Croft Centre are currently running an urgent care only service.

Call 0191 229 2999 between 8.30am and 4pm Monday-Friday and a member of staff will talk through your needs and offer you an appointment to come in if necessary.

It's OK to call if you're not sure if your issue is urgent. If you can't be seen at the New Croft Centre, staff will still be able to advise you and may redirect to you to one of the other services available across the city, including the new outreach service at the Community Family Hubs. 

Please don't just turn up at the service as you will not be seen. No walk-in clinics are operating at this time. Check the website for updates.

Sexual Health in Community Family Hubs

Do you need contraception, a pregnancy test, emergency contraception or STI testing? 

New Croft Sexual Health Service in partnership with Newcastle City Council and the three Community Family Hubs are now offering contraception and sexual health clinics in community venues:

    Byker Sands Centre
    Nunsmoor Centre
    Galafield Centre

Call 0191 223 1040 between 9-11am Monday to Friday to arrange an appointment. 

SHINE (Sexual Health in Newcastle)

SHINE (Sexual Health in Newcastle) provides sexual health advice and support to women over the age of 16, including STI and HIV testing, one-to-one support and relationship advice.

SHINE are currently offering support by phone and can post/deliver test kits/condoms and lube/period products.

Call and leave a message on: 0191 277 2050

Email: shine@newcastle.gov.uk
Website: www.shinewomen.co.uk
Facebook: @shinenewcastle
Twitter: @ShineNewcastle
Instagram: shinenewcastle

MESMAC Newcastle

MESMAC Newcastle is a service for gay and bisexual men and MSM (men who have sex with men). They offer sexual health information and advice. MESMAC are able to offer phone support and have a postal service for DIY STI kits and HIV test kits.

Call and leave a message on: 0191 233 1333

Email: all@mesmacnewcastle.com
Website: mesmacnewcastle.com
Facebook: @mesmacnewcastle
Twitter: @TeamMesmac
Instagram: mesmacnewcastle

GP Practices

GP practices will continue to provide sexual health services during this time, including giving advice about contraceptive methods and prescribing of contraception pills, however other sexual health services may be reduced.  Contact your GP for further information.


Free condoms and period products

Community pharmacies

There are several community pharmacies across the city where you can get free condoms, lube, femidoms and dams. You don't have to have a C-Card - you can be over 25 too. See www.newcastlesexualhealth.com for full list.

Streetwise Young People's Project

If you are a young person up to the age of 25, you can contact Streetwise on 07803 405680 or admin@streetwisenorth.org.uk and they can arrange to deliver condoms to your address, as well as femidoms, lube and dams. 

You can also request free period products to be delivered if you are aged 11-25.

Streetwise are also delivering contraception and sexual health medication to those that need it, following a consultation with the sexual health service.

Community Family Hub East

Free condoms, lube, femidoms and dams, in partnership with New Croft Sexual Health Services, as well as free period products, to young people and adults. 

Call 07850 540244 Mon-Fri 9-5 to arrange a time to collect from:

Byker Sands
19 Raby Cross
Byker
Newcastle upon Tyne NE6 2FF

Community Family Hub West

Free condoms, lube, femidoms and dams, in partnership with New Croft Sexual Health Services, as well as free period products, to young people and adults. 

Drop in on Tuesdays and Thursdays 9am-12pm or contact 0191 277 4400 

Community Family Hub West 
Nunsmoor Centre
Studley Terrace
Newcastle upon Tyne NE4 5AH

Community Family Hub Central

Free condoms, lube, femidoms and dams, in partnership with New Croft Sexual Health Services, as well as free period products, to young people and adults. 

Drop in on Wednesdays 1-3pm or contact 0191 277 7800

Community Family Hub Central 
Galafield Centre
Newbiggin Lane 
Newcastle upon Tyne NE5 1LZ

Newcastle Sexual Health Services at the New Croft Centre

You can pick up free condoms from the New Croft Centre when the clinic is open. This is currently 9am-4pm, Monday-Friday. You don't need to speak to anyone or have an appointment to pick up condoms. These are available in the entrance reception area, already bagged up for you to take away. 

New Croft Centre
Market Street East
Newcastle upon Tyne NE1 6ND 

Please note that the clinic is open for urgent appointments only - no walk-in clinics are currently running. If you need to make an appointment, call 0191 229 2999 between 8.30am-4pm, Monday-Friday.


Testing and treatment for STIs (sexually transmitted infections), including HIV

Newcastle Sexual Health Services at the New Croft Centre

Newcastle Sexual Health Services at the New Croft Centre are currently running a reduced service for urgent care for sexual health problems. If you are worried you may have symptoms of an STI, or have been at risk of contracting an STI, including HIV, you can call 0191 229 2999 between 8.30am and 4pm Monday-Friday and a member of staff will talk through your needs and offer you an appointment to come in if necessary. You can call to discuss:

  • Management of symptoms of an STI (sexually transmitted infection) such as a discharge from the penis, ulcers and sores, pain on urinating, pain during penetrative sex
  • Management of HIV  
  • Management of contacts of infection such as chlamydia and gonorrhoea
  • Post-exposure prophylaxis (PEP) after sexual exposure to HIV 

Please do not just turn up at the service as you will not be seen. No walk-in clinics are operating at this time. Check the website for updates.

If you are aged 15-24, you can pick up a home testing kit for chlamydia and gonorrhoea, as well as free condoms, from the New Croft Centre when the clinic is open (currently 9am-4pm, Monday-Friday). You don't need to speak to anyone or have an appointment to pick up testing kits or condoms. These are available in the entrance reception area, already bagged up for you to take away. 

New Croft Centre
Market Street East
Newcastle upon Tyne NE1 6ND 

SHINE (Sexual Health in Newcastle)

SHINE (Sexual Health in Newcastle) provides sexual health advice and support to women over the age of 16.  

SHINE are currently offering support by phone and can post out or deliver a test kit for HIV or a DIY STI test kit for you to do at home, as well as condoms and lube and period products. They can talk you through how to do the kit and give advice on reducing your risk of STI transmission during partnered sex.

Call and leave a message on: 0191 277 2050

Email: shine@newcastle.gov.uk
Website: www.shinewomen.co.uk
Facebook: @shinenewcastle
Twitter: @ShineNewcastle
Instagram: shinenewcastle

MESMAC Newcastle

MESMAC Newcastle is a service for gay and bisexual men and MSM (men who have sex with men). They offer sexual health information and advice. MESMAC are able to offer phone support and have a postal service for DIY STI kits and HIV test kits.

Call and leave a message on: 0191 233 1333

Email: all@mesmacnewcastle.com
Website: mesmacnewcastle.com
Facebook: @mesmacnewcastle
Twitter: @TeamMesmac
Instagram: mesmacnewcastle

Freetesting.HIV postal HIV test kits

If you are aged 16 and over and live in Newcastle, you can order a home test kit through the post. You will need to provide a small blood sample, collected from a finger prick. You will not need to write your name on your sample. The kit will arrive pre-labelled with a unique code. This is to ensure your testing experience is as easy and discreet as possible. Please note, this test is just for HIV. If you have been at risk of contracting a sexually transmitted infection, you can get a test for other STIs including chlamydia, gonorrhoea and syphilis by contacting the New Croft Centre (see above).

Sexual Health in Community Family Hubs

Do you need contraception, a pregnancy test, emergency contraception or STI testing? 

New Croft Sexual Health Service in partnership with Newcastle City Council and the three Community Family Hubs are now offering contraception and sexual health clinics in community venues:

    Byker Sands Centre
    Nunsmoor Centre
    Galafield Centre

Call 0191 223 1040 between 9-11am Monday to Friday to arrange an appointment. (Service launches Tuesday 26 May).


Emergency contraception

If you have had unprotected sex where there is a risk of pregnancy, or you think your contraception might have failed, you can use emergency contraception up to 5 days afterwards to prevent a pregnancy.

Plan B in community pharmacies

You can access free emergency contraception from most community pharmacies in Newcastle. Ask for Plan B to ensure that you are not charged. This is for those at risk of pregnancy at any age - including those over 25.

Pharmacies are now doing the assessment for emergency contraception over the phone, so call the pharmacy nearest you, ask if they can issue Plan B and they can talk you through the things they need to know before issuing it. You will then be given a time to collect from the pharmacy, ensuring you stick to social distancing requirements.

You can get details of your nearest pharmacist by visiting the NHS Choices website. Some pharmacies don't offer emergency contraception. These are listed here.

Please note that Boots Northumberland Street and Osborne Road, Jesmond branches are temporarily closed.

Newcastle Sexual Health Services at the New Croft Centre

You can access free emergency contraception from the New Croft Centre. They are also doing telephone consultations to issue emergency contraception. Call 0191 229 2999 between 8.30am and 4pm Monday-Friday. You will either be able to have the emergency contraception delivered to you or it will be available for you to pick up from the New Croft Centre.

Sexual Health in Community Family Hubs

Do you need contraception, a pregnancy test, emergency contraception or STI testing? 

New Croft Sexual Health Service in partnership with Newcastle City Council and the three Community Family Hubs are now offering contraception and sexual health clinics in community venues:

    Byker Sands Centre
    Nunsmoor Centre
    Galafield Centre

Call 0191 223 1040 between 9-11am Monday to Friday to arrange an appointment. 

Ponteland Road Urgent Treatment Centre

You can access free emergency contraception and pregnancy testing with no need for an appointment at the Urgent Treatment Centre (UTC) at:

Ponteland Road Health Centre
169 Ponteland Road
Newcastle NE5 3AE

Telephone: 0191 271 9030

Telephone 2: 0845 60 80 320 (Out of hours)

Opening Hours: 8am to 10pm every day including Sunday

Please note that this is the only walk-in / urgent treatment centre currently operating a service in Newcastle, so it may be very busy. 


Termination of pregnancy

If you are pregnant and are considering a termination of pregnancy, you can still contact the services below to talk through your choices and access early medical abortion at home, due to new emergency legislation that allows pills to be sent by post for terminations up to 10 weeks of pregnancy. There are still treatments available up to 24 weeks' gestation if needed. Both services are self-referral, meaning you can contact them directly and don't need a GP to refer you. 

Newcastle Hospitals Termination of Pregnancy Service

The Termination of Pregnancy Service at the RVI can offer early medical abortion at home, following a telephone consultation with a nurse specialist. This is a safe and legal way to end a pregnancy at an early gestation without needing to attend a clinic for treatment.

Telephone: 0191 28 29 30 0  (24-hour direct appointment line for NHS termination of pregnancy services)

bpas (British Pregnancy Advisory Service)

British Pregnancy Advisory Service (bpas) can offer early medical abortion via the pills by post service, which is a safe and legal way to end a pregnancy at an early gestation without needing to attend a clinic for treatment. Call the bookings and information line to book a telephone consultation and full medical assessment with a trained nurse or midwife who will assess your suitability for treatment. If treatment is suitable and safe, you will receive abortion pills by post a few days later, or they can book you for an alternative treatment in clinic.

Telephone:  03457 30 40 30 


 

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You can also follow Sexually Healthy Newcastle on:

Facebook @SHNewcastle
Twitter @Ncl_SHTraining
Instagram @sexuallyhealthynewcastle

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