Covid-19: Business grants and financial support

Covid-19: Business grants and financial support

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Digital Tech Resilience Grant

Funded by Newcastle City Council, the Digital Tech Resilience Grant will cover 50% of the costs (up to £3000) to implement a technology that increases business and covid resilience. The aim of the grant is to ultimately improve public health by reducing the risk of increased covid cases.

Examples of technologies that would be eligible for the grant include:

  • a technology that allows for multi-channel sales
  • a technology which reduces the need for direct face to face interactions
  • a technology which better manages the movement of people.

For example, you could be a taxi driver looking to introduce a digital payment system to reduce cash handling, or a retailer encouraging digital pre-orders to reduce unnecessary touching of in-store products.

The Digital Tech Resilience Grant is your next step after accessing free business support delivered by the Digital Pathfinders team; digital experts who will help you derisk your investment. Their support is tailored to your business and digital needs, whether you’re completely new to technology or already know what you’re looking for.

Their support activities can encompass, but are not limited to, the following services:

  • Exploring how technology could drive covid resilience within your particular business;
  • Understanding what functionality your technology would require;
  • Scoping budgets and understanding value for money in order to derisk investment into technology;
  • Supporting procurement and building connections with tech suppliers to facilitate development of the technology.

To be eligible for the grant, the following criteria must be met:

  • The business must be based in Newcastle
  • The business must have been referred for a grant by the Digital Pathfinders team
  • The technology should focus on increasing covid resilience, which is judged as any activity that ultimately reduces the risk to the business, staff and customers caused by new Covid related cases, or mitigates against future occurrences.
  • The business cannot be in administration, insolvent or in a situation where a strike-off has been made.

The full eligibility details can be viewed here:

To register for the Digital Pathfinders Programme complete this form, or to learn more about the Digital Tech Resilience Grant, please contact us.

Hardship Grant

In recognition of the challenges faced by the hospitality sector during the pandemic; particularly those businesses liable to pay the Late Night Levy, we have launched a new Hardship Grant that will help these businesses offset some of their unique additional costs. The value of grant will vary depending on the specific circumstances of the business, and range between £250 to £11,000. The Hardship Grant is only open to businesses liable to pay the Late Night Levy; all of whom will be provided with a Unique ID number which they will need when completing the application form.

Full details of the eligibility criteria can be found here:

Following your application, we aim to process payments within approximately 10 working days.

Click here to complete an application

Outbreak Support Grant

Newcastle businesses forced to close due to staff self-isolating are now able to apply for a new grant scheme. Aimed at businesses with commercial premises, we will provide grants of £1,000 - £3,000 to help businesses offset the costs of having to shut down for three days or more due to staff isolations.

To be eligible, businesses must have three employees or more based at the premises that have been forced to close for at least three days consecutively due to staff having to self-isolate, either through testing positive or being a close contact. Full details of the eligibility criteria can be found here: 

Following your application, we aim to process payments within approximately 10 working days.

Applications must be submitted within 28 days of the start of your business closure. In recognition that staff may be required to self-isolate several times, businesses can apply once in every 28-day period.

Click here to complete an application


North of Tyne Innovation Recovery Grant

A new £1.5m grant fund has been launched by the North of Tyne Combined Authority to support business innovation across North Tyneside, Newcastle and Northumberland.

The North of Tyne Innovation Recovery Grant is part of the Authority’s package of support to businesses dealing with the impact of COVID-19. It is designed to enable a green and sustainable recovery by funding projects that have potential to safeguard and create new jobs, build a more inclusive economy, and contribute towards the net zero agenda.

It is delivered on behalf of the North of Tyne Combined Authority by NBSL and the Innovation SuperNetwork, who together bring combined experience in managing both grant funding projects and delivering innovation support.

Find out more at  

Citylife Business Support

Tailored advice to help SME’s to adapt to new challenges and safeguard jobs

Citylife Business Support is a new service for SME’s who have be adversely affected by COVID-19.

Funded though the £1.5 million Capacity Fund that was granted to Newcastle City Council by the North of Tyne Combined Authority, it is part of the city’s commitment to supporting businesses, voluntary and community organisations and unemployed residents who have been adversely impacted by COVID-19.  Read more here

Business rates relief

Those retail, hospitality and leisure businesses who pay business rates will also be able to benefit from a 12-month payment holiday this year. This process will be automated, and businesses do not need to contact the council. Any additional support through the Business Rates system will be managed by the Business Rates team. For further information, see the Business Rates Coronavirus Information page.

Further help and advice

To find out what support you may be able to access from Government through the Job Retention (Furlough) Scheme, Self Employment Income Support Scheme and other measures, visit the Government’s Coronavirus Business Support website.

We have a specialist team who can provide support for businesses during this difficult time.

Please email and our team will be in touch as soon as possible.  

We also continue to offer our usual support for businesses. Details of this can be found via our Business support in Newcastle page.

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