COVID Control: Early Outbreak Management

Keep us informed
In addition to the reporting process set out in the action cards below, businesses and organisations should inform Newcastle City Council's COVID Single Point of Contact about any suspected or confirmed cases of the virus on their premises. This is so the COVID Control Plan can be correctly implemented and provides quick intelligence about what is happening in the city.

You can do this by completing this simple online form: here.

We may need to contact you to confirm further details and we will use the information that you provide to help inform COVID-19 prevention activity and outbreak control interventions. The details you give will not be published, but may be shared with other organisations, such as Public Health England, to deliver effective COVID-19 controls.

Action cards
A series of action cards have been produced to provide instructions to anyone responsible for a business or organisation on what to do in the event of one or more confirmed cases of coronavirus (COVID-19) in your organisation.

These quick-reference guides provide key steps to help you quickly identify, report and respond to any potential COVID-19 outbreak within your local community. A COVID-19 outbreak is more than one confirmed case of COVID-19. Depending on the type of organisation, this may also include ‘possible’ cases of COVID-19.

The action cards have been developed to cover a range of businesses and organisations to provide specific advice on the issues each type of organisation may face now lockdown restrictions have been eased.

They complement existing outbreak control guidance, and signpost to other useful information to help business owners and managers fully understand their responsibilities in the event of an outbreak of COVID-19.

Please note additional action cards will be added once available.

Airports, sea ports, stations and terminals

Approved premises

Armed forces and defence

Arts, heritage and cultural venues

Campsites and caravan parks

Children's homes

Cinemas, theatres, comedy venues, music venues

Construction and other outdoor work

Contact centres, offices and operations rooms

Detention and immigration removal centres

Domestic abuse refuges

Dress fitters, tailors and fashion designers

Early years settings

Entertainment and holiday resorts

Food contract catering

Food delivery, food to go and mobile catering

Food trucks, kiosks, stands and open air markets

Further education

Hairdressing, barbershops, beauty and nail bars, makeup, tattoo and spray tanning studios

Harbours and marinas

Higher education

Homelessness and rough sleeping accommodation 

Hotels and other guest accommodation

Laboratory and research facilities

Manufacturing of food & other large processing plants

Places of worship

Primary, secondary and special schools, and alternative provision for schools

Residential settings in education

Restaurants, pubs, bars, cafes, takeaways

Ships, ferries, aircraft and other vessels

Shops and branches

Spas, sports and massage therapy, well being, holistic locations

Taxis and hire cars

Tourist attractions

Trains, trams, tubes, buses and coaches

Working in factories, plants, warehouses and waste management and storage sites

Youth detention centres


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