Welcome to Newcastle Libraries

Welcome to Newcastle Libraries

We're doing all we can in the circumstances to make your visit to Newcastle Libraries as enjoyable as possible. Newcastle Libraries are requesting that people continue to use Covid measures in library buildings.

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This is to:

  • Help the City combat rising infection rates
  • Protect the health and welfare of staff and customers
  • Help make the number of people using our buildings and using their services manageable

Library staff will continue to wear face coverings and maintain social distance when appropriate and will be on hand to assist library users to access our services, borrow books and use our facilities.

We'd like you to continue to:

  • choose to wear a face covering
  • follow directional signs, maintain a social distance and interact with our staff through a protecting screen
  • sanitise their hands on entry and exit of a building
  • use the Track and Trace system when entering library buildings

Our current in-building services are:

  • You can come and use a PC for one hour (which may be extended when PC demand is low)
  • Come in and browse for books to borrow for 30 minutes
  • Enquire with a member of staff about your library membership and reading, council-related enquires and upload documents to your council accounts
  • By appointment, you can speak to a Skills’ Hub Advisor, get Business and Intellectual Property advice and speak to the Citizens’ Advice and verify your VISA

If you need any assistance, please let a member of staff know. You can access:

  • Height adjustable standing desk
  • Wheelchair accessible desk
  • Scanner
  • Visually Impaired Hardware

You can  print and use the photocopier at City Library

  • Make sure you have coins. We can not give you change and we currently can not take card payments
  • If someone else is at the printer, wait until they are finished
  • Press print
  • Make a note (or if you have a smart phone - photograph) of the release code
  • Raise your hand to let a member of staff know you wish to print
  • Follow the floor markings to the printer
  • There is a printer in the atrium in the window or near the exit on level 2
  • Sanitise your hands before and after using the printer
  • Return to your PC or leave on level 2

Thanks - and thank you for your patience and understanding

Did you know?

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You will still be able to browse, borrow and return items, but there will be no access to public computers in any library, and all public WiFi will be off.




You can help Newcastle City Council find out more about what we need to do to make access to the internet easier for our residents

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Answers to this survey will help us to gather valuable information on how we can continue to support digital inclusion. No personally identifiable information is collected and you cannot be identified from your answers. Your responses will only be used to inform our ongoing digital inclusion activities. Summary information from all responses will be shared with the Co-Operative Council's Network Digital Inclusion project.

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