City Library and Community Hub

Charles Avison Building
33 New Bridge Street West
Newcastle upon Tyne

View the location of City Library and Community Hub.

Opening hours

Monday 10am - 5pm
Tuesday 10am - 7pm
Wednesday 10am - 5pm
Thursday 10am - 7pm
Friday 10am - 5pm
Saturday 10am - 4pm
Sunday Closed

Please note: the public computers are automatically turned off 15 minutes before closing time.

Accessibility information

This library is autism friendly see user guide (pdf, 1.88mb).

The AccessAble website has full information on the accessibility of City Library.

What services can be accessed here?

Alongside the library service, you will also find:

  • Business & IP Centre Newcastle (Level 3) - intellectual property information and expert advice on a wide range of topics for entrepreneurs and inventors.
  • Customer Services* (Level 1)
  • Café @ City Library (Level 2) - breakfast meals and stotties, homemade food, fresh scones and quiches cooked daily. Hot and cold sandwiches are also available, with sandwich deals on selected sandwiches. Alternatively, get a cup of tea or americano and a slice of cake for £3.95.
    The café is open Mondays 9am to 4.30pm, Tuesdays 9am to 5.30pm, Wednesdays 9am to 4.30pm, Thursdays 9am to 5.30pm, Fridays 9am to 4.30pm and Saturdays 10am to 3.30pm.
  • Citizens Advice Newcastle (Level 4) - providing a free service which is confidential and open to anyone who lives or works in Newcastle.
  • Connexions (Level 2) - careers information, advice and guidance for young people aged 13-19 (and up to age 25 for young people with special needs).
  • Skills Hub (Level 2) - a one-stop shop for support with training, careers and job advice.
  • Your Homes Newcastle Housing Options Centre (Level 1) - if you are looking for a home you can register and search for properties online with staff on hand to help with any queries.

*we no longer offer routine face-to-face appointments; replacing these with easy to use online options on the free computers.

Contact us

Phone: 0191 277 4100

You can also find us on Twitter, like us on Facebook or follow us on Instagram!


Our facilities include:

  • Books, magazines and newspapers
  • Free computer, internet and Wi-Fi access
  • Printing, photocopying and scanning facilities
  • Story time [link to table]
  • Large historical collections of books, periodicals and maps
  • Free 1-2-1 internet taster sessions
  • Fax service
  • Local Studies and Family History department - with unique material relating to the North East including the largest local newspaper archive in the UK
  • The Newcastle Collection - a display of rare books and illustrations including Thomas Bewick's tools and worktable and the ability to turn the pages of rare heritage books on a Turning the Pages console
  • Exhibitions and displays
  • Reading groups and lifelong learning classes
  • Café
  • Performance hall capable of seating 185 people

About City library

The City Library building is named Charles Avison Building after the 18th century Newcastle composer. On Sunday 21 June 2009 the building was formally dedicated by Dr Herbert Loebl who unveiled a plaque in the library as part of the Avison Ensemble Young Musicians library

The main entrance into the building is through a dramatic blue glass box on New Bridge Street West with a second entrance on Princess Square. The whole building is self service with self-issue and return facilities. This means that instead of being stationed behind a desk our staff can help you more easily.

On the Princess Square level we have a vibrant cafe (with additional outdoor seating on Princess Square), express email facilities, meeting rooms and the Bewick Hall - a performance space that can seat up to 185 people. There are also superb display and exhibition facilities.

Level 3 includes a wonderful children's library as well as adult fiction and community languages. Level 3 is also home to the Business & Intellectual Property Centre.

Level 4 is the main floor for free public computer use. Over 30 computers can be booked free of charge for up to 2 hours and additional time may be available on request. There are over 100 computers throughout the building, including the facility to scan documents. city library

Level 6 provides a stunning local studies and family history service, with unique local collections, generous research and study space and the latest standard of protection (BS 5454) for Newcastle's unique printed resources. Here you will see the Newcastle Collection - an exhibition of the very special rare books that the City Library owns. 

Throughout the building are features such as limestone flooring, specially commissioned furniture, the latest self-service facilities, and specialist book exhibition areas.

We hope you visit the City Library and that you find it a building to 'delight and inspire'.

City Library glass art

During the early summer of 2007 over a thousand people in Newcastle were asked four questions:

  • What makes you happy?
  • What would you change?
  • What do you fear?
  • What gives you hope?

The answers were woven directly into drawings that are printed onto the glazed elevation of the City Library. See the City Library glass art page for more information and images.

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