Newcastle Upon Tyne

Senior Lead - Student Experience

Please note that in all cases written references will be taken up and made available to interviewers BEFORE the final selection stage; even if you indicate otherwise



Full time

£39,571 - £42,614

An exciting opportunity has arisen for a new role at Newcastle City Learning. The Senior Lead - Student Experience will lead on ensuring that all learners experience a high-quality learner journey from start to finish. This is a broad role covering responsibility for advice and guidance, student enrolment and onboarding, data and funding compliance and exams functions. This senior role will lead the student experience team and also work directly with the Head of Newcastle City Learning and the rest of the senior management team.

Newcastle City Learning is a small but diverse provider offering Programmes for Young People, Adults, Apprenticeships and bespoke programmes for learners with high needs, learning difficulties and disabilities. This role will ensure that all of our curriculum provision is supported by high-quality wrap around services.

Experience in the leadership of an effective MIS function is essential.

You will receive:

• Generous annual leave in addition to Bank Holidays with the ability to buy additional leave annually

• A range of flexible working options

• A generous Flexi Scheme

• Access to wellbeing initiatives

• Access to a generous, defined benefit pension scheme

• Access to home electronics and car leasing schemes

Do you think you have what it takes to join our team of excellent and dedicated professionals? Apply today. If you want to find out more about the role, please contact Gillian Forrester for an informal conversation.

As this post involves working with children, vulnerable adults or dealing with sensitive information, written references will be taken up and made available to interviewers before the final selection stage; even if you indicate otherwise.

We are strongly committed to safeguarding and promoting the welfare of children and young people. The successful applicant will be required to undertake an enhanced DBS disclosure and a range of other recruitment checks.

Apply online at, select 'Apply Now' and complete our online application form.


Closing date:

8 August 2022

Apply and view further information